Customer Relationship Associate

5 days ago


El Paso, Texas, United States Altisource Portfolio Solutions, Inc. Full time

**Job Summary**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relationship Associate at Altisource Portfolio Solutions, Inc. This role is responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

**Key Responsibilities**

  • Utilize strong judgment and understanding of company policies to effectively resolve customer issues and provide quality service.
  • Achieve monthly individual and team-based performance goals, driving business growth and success.
  • Take ownership of every customer experience, ensuring customers feel supported and valued.
  • Effectively communicate and break down complex information to gain client agreement and trust.

**Requirements**

  • Customer service experience in a professional environment, with a proven track record of success.
  • Excellent communication, decision-making, persuasion, and problem-resolution skills.
  • Experience working in a fast-paced, goal-oriented, and team-based structured environment.
  • Proficiency in Microsoft Office applications.
  • Bilingual skills are a plus.

**About Us**

Altisource Portfolio Solutions, Inc. is a leading provider of business process outsourcing and technology-enabled solutions. We value diversity and are committed to creating an inclusive and equitable work environment.



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