Customer Relationship Associate
5 days ago
**Job Summary**
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relationship Associate at Altisource Portfolio Solutions, Inc. This role is responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
**Key Responsibilities**
- Utilize strong judgment and understanding of company policies to effectively resolve customer issues and provide quality service.
- Achieve monthly individual and team-based performance goals, driving business growth and success.
- Take ownership of every customer experience, ensuring customers feel supported and valued.
- Effectively communicate and break down complex information to gain client agreement and trust.
**Requirements**
- Customer service experience in a professional environment, with a proven track record of success.
- Excellent communication, decision-making, persuasion, and problem-resolution skills.
- Experience working in a fast-paced, goal-oriented, and team-based structured environment.
- Proficiency in Microsoft Office applications.
- Bilingual skills are a plus.
**About Us**
Altisource Portfolio Solutions, Inc. is a leading provider of business process outsourcing and technology-enabled solutions. We value diversity and are committed to creating an inclusive and equitable work environment.
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