Customer Care Associate

1 week ago


El Paso, Texas, United States Loan Express Full time

Location: El Paso, TX

Job Title: (click on title to see full job description)

Reports to: Branch Manager

Position Overview: This full-time role is primarily focused on being the primary contact for clients who visit or reach out to the branch office. Responsibilities include processing payments, handling loan application inquiries, and assisting with various aspects of loan underwriting and closing procedures. Additional responsibilities encompass customer service, promoting new loan opportunities to existing clients and their networks, and reaching out to clients with overdue accounts via phone and mail.

Preferred Qualifications: A minimum of 1 year of experience in customer service and a high school diploma are required.

Contact Options: Available for calls during standard business hours.



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