Customer Service Representative

3 days ago


El Paso, Texas, United States Altisource Portfolio Solutions, Inc. Full time

**Job Summary**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relationship Associate at Altisource Portfolio Solutions, Inc.

**Key Responsibilities**

  • Utilize sound judgment and understanding of company policies to effectively resolve customer issues, serving as the face of our company.
  • Achieve monthly individual and team-based performance goals, driving success and growth.
  • Take ownership of every customer experience, ensuring customers feel supported and valued.
  • Effectively communicate and break down complex information to gain client agreement and trust.

**Requirements**

  • Proven customer service experience in a professional environment.
  • Excellent communication, decision-making, persuasion, and problem-resolution skills.
  • Experience working in a fast-paced, goal-oriented, and team-based structured environment.
  • Proficiency in Microsoft Office applications.
  • Bilingualism is a plus.

**About Us**

Altisource Portfolio Solutions, Inc. values diversity and is an equal opportunity employer. We strive to create an inclusive and supportive work environment, where everyone has the opportunity to thrive.



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