Customer Service Representative
3 days ago
**Job Summary**
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relationship Associate at Altisource Portfolio Solutions, Inc.
**Key Responsibilities**
- Utilize sound judgment and understanding of company policies to effectively resolve customer issues, serving as the face of our company.
- Achieve monthly individual and team-based performance goals, driving success and growth.
- Take ownership of every customer experience, ensuring customers feel supported and valued.
- Effectively communicate and break down complex information to gain client agreement and trust.
**Requirements**
- Proven customer service experience in a professional environment.
- Excellent communication, decision-making, persuasion, and problem-resolution skills.
- Experience working in a fast-paced, goal-oriented, and team-based structured environment.
- Proficiency in Microsoft Office applications.
- Bilingualism is a plus.
**About Us**
Altisource Portfolio Solutions, Inc. values diversity and is an equal opportunity employer. We strive to create an inclusive and supportive work environment, where everyone has the opportunity to thrive.
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