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Head of Guest Services

2 months ago

Minneapolis, Minnesota, United States Bubbly Paws Full time
Lead Guest Service Representative

Bubbly Paws is looking for a dedicated Lead Guest Service Representative to become an integral part of our team, representing our brand with enthusiasm and care. This position is ideal for individuals who have a genuine love for dogs and are committed to delivering outstanding service to both pets and their owners.

Key Responsibilities:

  • Oversee retail sales and maintain product displays
  • Schedule and manage grooming appointments
  • Assist clients with self-service dog washing
  • Train and mentor new staff members
  • Provide guidance and support to grooming and customer service teams
  • Foster a safe and inviting atmosphere for pets and their owners
  • Meet and surpass sales objectives
Qualifications:
  • Dependable and trustworthy
  • Strong work ethic with the ability to work autonomously
  • Meticulous attention to detail
  • Comfortable engaging with both clients and their dogs
  • Exceptional customer service abilities
  • Outgoing and cheerful demeanor
Explore our website to discover more about our mission and the wonderful dogs you will have the opportunity to interact with.