Guest Services Representative
3 days ago
The City of Edina, MN is seeking a Guest Services I to provide exceptional customer service to patrons at Braemar Field. This part-time position is responsible for greeting guests, accepting payments, and ensuring a welcoming environment.
Key Responsibilities
- Greet guests in a friendly and courteous manner.
- Provide customer service over the phone.
- Accept payment for daily use passes and concessions.
- Advise customers on facility availability and procedures.
- Check guests in for reserved time and direct them to the appropriate facility.
- Perform routine maintenance and cleaning work as necessary.
- Ensure all rules are being followed by guests.
- Keep the lobby areas clean at all times.
- Perform semi-skilled custodial work, including sweeping, mopping, and maintaining supplies in restrooms.
- Remove snow from the front entry-way sidewalk.
- Adhere to and promote safety rules and regulations.
- Alert public safety personnel in the event of an emergency and provide basic first aid assistance.
- Monitor building equipment and alert personnel in the event of a system failure.
- Work cooperatively with other departments.
Requirements
Previous customer service and/or custodial experience is preferred. This is a part-time position that will work up to hours per week, ideally from late October 2024 when the Field/Dome is in operation.
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