Service Desk Specialist

1 week ago


Houston, Texas, United States Syntricate Technologies Full time

Job Title: Service Desk Specialist

Job Summary: We are seeking a highly skilled Service Desk Specialist to join our team at Syntricate Technologies. As a Service Desk Specialist, you will be responsible for providing technical support to our clients and ensuring that their issues are resolved in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions

Requirements:

  • 8-10 years of experience in a technical support role
  • Strong knowledge of IT systems and technologies
  • Excellent communication and problem-solving skills

About Us: Syntricate Technologies is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and providing a positive work environment for our employees.



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