Front Desk Supervisor
4 weeks ago
The Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional guest service and ensuring the smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.
Responsibilities:- Assist the Front Desk Manager in overseeing the daily operations of the front desk, including check-in, check-out, and guest services.
- Provide exceptional guest service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Manage the front desk team, including scheduling, training, and performance evaluations.
- Monitor and maintain accurate records of guest interactions, including complaints and compliments.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Stay up-to-date on hotel policies, procedures, and services to provide accurate information to guests.
- Perform other duties as assigned by the Front Desk Manager or other hotel management.
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
- At least 2-3 years of progressive experience in a hotel or related field, with a focus on front desk operations.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Ability to work well under pressure, with a high level of attention to detail and accuracy.
- Basic math skills and ability to handle cash and credit transactions.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Discounts on hotel stays and services.
- Free meals and uniforms.
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Front Desk Supervisor
3 weeks ago
Houston, Texas, United States Avion Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for providing exceptional customer service to all guests, while assisting the Front Desk Manager and/or General Manager. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.Key ResponsibilitiesAssist the Front Desk Manager...
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Front Desk Supervisor
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Front Desk Supervisor
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Front Desk Supervisor
4 weeks ago
Houston, Texas, United States Avion Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of the Avion Hospitality team, responsible for providing exceptional guest service and ensuring the smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk...
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Front Desk Supervisor
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Hotel Front Desk Manager
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Front Desk Supervisor
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Front Desk Supervisor
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Front Desk Team Lead
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Front Desk Operations Manager
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Front Desk Representative
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Front Desk Operations Manager
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Front Desk Operations Manager
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Front Desk Associate
4 weeks ago
Houston, Texas, United States Dalwadi Hospitality Management Full timeJob Title: Front Desk RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Dalwadi Hospitality Management. As a Front Desk Representative, you will be the primary point of contact for our guests, responsible for providing exceptional service and ensuring a seamless stay experience.Key...
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Front Desk and Night Audit Supervisor
4 weeks ago
Houston, Texas, United States Hotel Derek Full timeJob DescriptionAt Hotel Derek, we're seeking a talented Front Desk and Night Audit Supervisor to join our team. This individual will be responsible for creating a warm and welcoming atmosphere, connecting with guests on a deeper level, and empowering their team to provide exceptional service.Key Responsibilities:Lead the front desk and night audit teams to...
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Mokara Spa Front Desk Associate
4 weeks ago
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Front Desk Representative
4 weeks ago
Houston, Texas, United States Baymont Inn & Suites Westchase Full timeJob Title: Front Desk AgentJob Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Baymont Inn & Suites Westchase. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front...
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Front Desk Associate
4 weeks ago
Houston, Texas, United States Omni Hotels Full timeJob Summary:As a Front Desk Associate at Omni Hotels, you will provide exceptional service to resort guests and members. Your responsibilities will include recording information regarding member and guest issues, housekeeping and engineering needs, and submitting daily reports to your supervisor/manager. You will also be responsible for answering phone...
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Front Desk Coordinator
4 weeks ago
Houston, Texas, United States JobRialto Full timeJob Summary:The Front Desk Coordinator is responsible for providing exceptional customer service and ensuring the smooth operation of the office. This role involves greeting visitors, directing them to the appropriate personnel, and performing various administrative tasks.This position supports office operations through mail management, supply requisitions,...
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Front Desk Agent
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Houston, Texas, United States Sage Hospitality Full timeJob Title: Front Desk AgentAt C. Baldwin, Curio Collection by Hilton, we are seeking a highly skilled and experienced Front Desk Agent to join our exceptional guest service team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming arrival experience that sets the tone for their...