Environmental Services Operations Supervisor

2 weeks ago


Brooklyn, New York, United States Compass Group, North America Full time

Company Overview: Compass Group, North America is a leader in providing specialized support services to the healthcare sector. We are proud to serve numerous top-tier hospitals across the United States with over 1300 dedicated service teams.

Position Summary: As an Environmental Services Operations Supervisor, you will play a pivotal role in managing and enhancing the operational functions of our support services department. Your leadership will ensure that our frontline associates deliver exceptional service while acting as a vital link between administration and various unit departments.

Key Responsibilities:

  • Develop and regularly update standards and operational procedures for all team members.
  • Plan and oversee work schedules and task assignments to guarantee efficient service delivery.
  • Assist in the recruitment process, including interviewing and onboarding new team members.
  • Provide orientation, training, and supervision for all supervisory and housekeeping personnel.
  • Conduct routine inspections and offer recommendations for facility improvements.
  • Prepare monthly reports detailing goals, achievements, and future objectives.
  • Facilitate ongoing staff education and training programs.
  • Maintain effective communication with staff, administration, and other departments.
  • Coordinate external services such as pest control, window cleaning, and waste management.

Qualifications:

  • A minimum of 4 years of experience in support services, military, housekeeping, or facilities maintenance.
  • At least 1 year of supervisory experience in a customer-focused support service environment.
  • Strong written and verbal communication skills.
  • Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Proficient in maintaining organization in dynamic and high-pressure situations.
  • Demonstrated initiative, accountability, adaptability, and leadership capabilities.
  • Comprehensive knowledge of contract management and office protocols.
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • A bachelor's degree is preferred.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off
  • Employee Assistance Program
  • Health and Wellness Programs
  • Commuter Benefits
  • Discount Marketplace

Equal Opportunity Employer: Compass Group is committed to providing equal employment opportunities to all applicants and associates without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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