Studio Operations Manager
2 weeks ago
About Us:
Staffing Fitness is a premier recruitment agency dedicated to connecting exceptional talent within the health, fitness, wellness, and beauty sectors. We pride ourselves on matching skilled professionals with the right opportunities, ensuring both candidates and clients thrive.
Client Profile:
Our client is a leading entity in the assisted stretching industry, established in 2015. With a strong foundation in Venice, California, they have revolutionized personal wellness through their innovative services. Their expert team, which includes certified professionals from various disciplines such as physical therapy, chiropractic care, yoga, and pilates, is committed to delivering unparalleled stretching experiences. Currently, they boast over 350 locations globally and are poised for further expansion.
Position Summary:
The Studio Operations Manager will play a crucial role in driving sales and managing studio operations. This position is primarily focused on sales, with responsibilities encompassing both leadership and operational oversight.
Key Responsibilities:
- Generate leads through grassroots marketing and establish connections with local businesses.
- Engage in proactive outreach via calls, texts, and emails to potential clients.
- Boost membership sales through strategic outside sales initiatives.
- Coordinate with vendors to maintain accurate inventory and product availability.
- Train and supervise Sales Representatives and Flexologists to enhance team performance.
- Utilize ClubReady (CRM) for managing reports related to timekeeping and payroll.
- Deliver exceptional customer service and resolve high-level inquiries independently.
- Oversee the collection of outstanding dues and ensure studio cleanliness and organization.
- Implement policies and procedures to maintain operational standards.
- Ensure all administrative supplies and studio literature are adequately stocked and displayed.
- Plan and participate in community events and promotional activities.
- Manage marketing campaigns to effectively generate leads for the studio.
- Perform additional duties as assigned.
Qualifications:
- A minimum of 2 years of experience in fitness or membership sales is preferred.
- Experience with presales and pop-up events is advantageous.
- Proven ability to drive sales and mentor staff in sales techniques.
- Flexibility to work during weekdays, evenings, and weekends.
- Strong independent work ethic with collaborative skills.
- Capability to manage diverse revenue streams, including membership and retail sales.
- Excellent communication and interpersonal skills, both in person and digitally.
- Ability to thrive in a dynamic and varied environment.
- Proficient organizational skills with a focus on detail and accuracy.
- Trustworthy with confidential information and professional in demeanor.
- Proficient in computer applications and studio management software.
Compensation:
The compensation for this role ranges from $60,000 to $65,000 annually, with opportunities for commission and performance-based bonuses. There is significant potential for career advancement within the organization.
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