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Studio Operations Manager

2 months ago

Libertyville, Illinois, United States Staffing Fitness Full time
Job Overview

About Us:

Staffing Fitness is a premier recruitment agency specializing in connecting exceptional talent within the health, fitness, wellness, and beauty sectors. We pride ourselves on matching skilled professionals with the right opportunities to foster success and growth.

Client Profile:

Our client is a leading entity in the assisted stretching industry, established in 2015. With a strong foundation in Venice, California, they are recognized for their innovative approach to enhancing client wellness through personalized stretching services. Their team comprises certified experts from various fields, including physical therapy, chiropractic care, yoga, and pilates, ensuring a comprehensive and world-class experience for clients. With over 350 locations globally, they are poised for significant expansion.

Position Summary:

The Sales and Studio Director will play a pivotal role in driving sales and managing studio operations. This position entails a focus on sales, comprising approximately 80-90% of the responsibilities, with the remaining 10-20% dedicated to staff management and operational oversight.

Key Qualifications:

  • A minimum of 2 years of experience in fitness or membership sales is preferred.
  • Experience with presales and pop-up events.
  • Proven ability to generate sales and effectively train staff in sales techniques.
  • Availability to work during weekdays, evenings, and weekends.
  • Capacity to work independently while collaborating with studio leadership.
  • Proficient in managing diverse revenue streams, including membership and retail sales.
  • Exceptional communication and interpersonal skills, both in-person and digitally.
  • Adept at thriving in a dynamic and diverse work environment.
  • Strong analytical skills to identify areas for improvement and implement effective solutions.
  • A genuine passion for fitness and wellness.
  • Excellent writing and grammar proficiency.
  • Highly organized with strong data management skills and the ability to meet deadlines.
  • Professional demeanor, punctuality, and reliability.
  • Attention to detail and accuracy in all tasks.
  • Trustworthy with the ability to handle sensitive information.
  • Ability to foster positive relationships with colleagues, clients, and the public.
  • Proficient in computer applications and studio management software.

Responsibilities:

  • Generate leads through grassroots marketing and networking initiatives.
  • Conduct proactive outreach via phone, text, and email to potential clients.
  • Drive membership sales through strategic outside sales efforts.
  • Coordinate with vendors to maintain accurate inventory levels for studio products.
  • Train and supervise Sales Representatives and Flexologists.
  • Utilize ClubReady (CRM) for reporting and payroll management.
  • Make independent decisions to enhance customer service quality.
  • Manage outstanding dues and ensure studio cleanliness and organization.
  • Enforce studio policies and procedures consistently.
  • Ensure availability of administrative supplies and studio literature.
  • Plan and participate in community events and studio promotions.
  • Strategically manage marketing campaigns to generate leads.
  • Perform any additional duties as assigned.

Compensation:

The position offers a competitive salary range of $60,000 to $65,000 annually, based on experience and performance. There are opportunities for commission and bonuses, as well as potential for career advancement within the organization.