Business Systems Analyst

2 weeks ago

Libertyville, Illinois, United States Medline Industries - Transportation & Operations Full time

Job Overview

Position Summary



Medline Industries is experiencing remarkable growth, consistently achieving DOUBLE DIGIT growth for over five decades. Recognized as a leading employer, we are looking for a skilled OTC Business Analyst to join our dynamic team.

The Business Analyst will collaborate with various teams to define, document, design, implement, and support SAP ECC and related software solutions that align with our business goals.

Key Responsibilities:

  • Act as a key member of the OTC (Order to Cash) team, responsible for the maintenance and enhancement of IS Applications that support Order to Cash and associated business functions.
  • Establish strong relationships with business users and leadership to define processes, set priorities, and execute IS projects effectively.
  • Exhibit a proactive approach to driving initiatives to completion, ensuring regular communication and follow-ups with stakeholders.
  • Gain in-depth knowledge of Medline's business processes, mapping out workflows and identifying opportunities for improvement through process or system enhancements.
  • Work closely with the business community to gather, define, and document requirements and business objectives, delivering IS solutions within set deadlines.
  • Ensure optimal system availability and demonstrate urgency in addressing organizational needs.
  • Collaborate with technical and functional teams to evaluate and propose design alternatives, delivering effective solutions while minimizing disruptions to system performance.
  • Present concepts, designs, and expertise to business user groups and management.
  • Lead project delivery and drive initiatives to completion with minimal supervision.
  • Communicate system issues and their impacts to business stakeholders in clear, non-technical language.
  • Document detailed requirements, solution designs, and test plans following Medline's SDLC and Agile methodologies.
  • Conduct functional testing and assist in the QA review process for change approvals.
  • Support the team manager in assessing the scope and impact of enhancement requests, estimating efforts, and developing detailed project plans.
  • Plan and conduct knowledge transfer activities for newly implemented functionalities to team members and business users.
  • Participate in monitoring, maintaining, and enhancing our OTC System Landscape, including SAP ECC, Vistex, Tableau, SQL, and other tools.
  • Provide off-hours support as necessary, including participation in the on-call rotation.
  • Keep management and team members informed of status changes as needed.
  • Exercise good judgment in determining when communication is necessary.
  • Consider the needs of team members to ensure coverage of responsibilities during absences.



Qualifications:

  • Bachelor's or Master's Degree in Sales, Finance, Computer Science, Information Systems, or a related field.
  • Experience with SAP SD configuration and processes, including integration with other systems and modules.
  • Highly motivated and dependable with strong communication and collaboration skills.
  • Able to work under pressure to meet deadlines, with the ability to multitask and prioritize effectively.
  • Proven ability to analyze, research, assess, and implement SAP solutions.
  • Strong functional knowledge of order processing, delivery processing, logistics execution, and related areas.
  • Familiarity with web-based ordering systems, SAP APIs, web services, and IDOC integrations is preferred.
  • Excellent verbal and written communication skills, with the ability to translate business processes into technical requirements.
  • Ability to identify the impact of processes across multiple functional areas or SAP modules.
  • Experience with SQL querying, HANA Studio, and Tableau is advantageous.
  • Experience in suggesting improvements to business and IS processes is a plus.
  • Strong analytical skills with the ability to debug and troubleshoot issues.
  • Proficient in MS Office suite and able to learn proprietary Medline tools.
  • Ability to interact successfully with off-site team members and work in a matrix environment is essential.

Benefits - Medline is dedicated to providing competitive benefits tailored to meet the needs of our employees and their families. For those working at least 30 hours per week, benefits include health and wellness programs, financial fitness resources, career development opportunities, and paid time off. Employees working fewer than 30 hours per week can access the 401(k) plan, Employee Assistance Program (EAP), Employee Resource Groups (ERG), and Medline Service Corps. For a comprehensive list of our benefits, please refer to our website.

We are committed to fostering a diverse and inclusive workplace that values and respects the unique contributions of every individual. Together, we strive to do what is right while achieving business results. Explore our Diversity, Equity, and Inclusion initiatives on our website.

Medline Industries, LP is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

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