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SAP Business Systems Analyst

2 months ago

Libertyville, Illinois, United States Medline Industries - Transportation & Operations Full time

Job Overview

Position Summary



Medline Industries is experiencing significant growth and has been recognized as a leading employer. We are currently seeking a skilled OTC Business Analyst to join our team. This role involves collaborating with various stakeholders to define, document, design, implement, and support SAP ECC and related software solutions that align with our business goals.

Key Responsibilities:

  • Act as a key member of the OTC (Order to Cash) team, focusing on the maintenance and enhancement of IS Applications that support Order to Cash and associated business operations.
  • Establish strong relationships with business users and leadership to define processes, set priorities, and execute IS projects effectively.
  • Exhibit a proactive approach to drive initiatives to completion, ensuring regular communication and follow-ups with stakeholders.
  • Gain a comprehensive understanding of Medline's business processes, map out workflows, and identify opportunities for enhancements through process or system improvements.
  • Collaborate closely with the business community to gather, define, and document requirements and objectives, delivering IS solutions within established timelines.
  • Ensure optimal system availability and respond urgently to support organizational needs.
  • Work with technical and functional teams to assess and propose design alternatives, delivering effective solutions while maintaining system stability.
  • Present concepts, designs, and expertise to user groups and management.
  • Lead project delivery independently, driving projects to completion with minimal supervision.
  • Communicate system issues and their implications to business stakeholders in clear, non-technical language.
  • Document detailed requirements, solution designs, and test plans in accordance with Medline's SDLC and Agile methodologies.
  • Conduct functional testing and assist in the QA review process for change approvals.
  • Support the team manager in assessing the scope and impact of enhancement requests, estimating efforts, and developing detailed project plans.
  • Plan and conduct knowledge transfer activities for newly implemented functionalities to team members and business users.
  • Participate in the monitoring, maintenance, and enhancement of our OTC System Landscape, including SAP ECC, Vistex, Tableau, SQL Composite Queries, and other tools.
  • Provide after-hours support as required, including participation in the on-call rotation.
  • Keep management and team members informed of status changes as necessary.
  • Exercise good judgment in determining the need for communication regarding project statuses.
  • Ensure coverage of responsibilities during absences and support team members in their areas of expertise.



Qualifications:

  • Bachelor's or Master's Degree in Sales, Finance, Computer Science, Information Systems, or a related field.
  • Experience with SAP SD configuration and processes, including integration with other systems and modules.
  • Highly motivated and reliable, with strong communication and collaboration skills.
  • Able to work under pressure to meet deadlines, multitask, and prioritize effectively.
  • Proven ability to analyze, research, and implement SAP solutions.
  • Strong functional knowledge of order processing, delivery logistics, billing, pricing, and related areas.
  • Experience with web-based ordering systems and SAP-based integrations is preferred.
  • Excellent verbal and written communication skills, with the ability to translate business processes into technical requirements.
  • Ability to identify the impact of processes across multiple functional areas or SAP modules.
  • Familiarity with SQL Querying, HANA Studio, and Tableau is advantageous.
  • Experience in suggesting improvements to business and IS processes is a plus.
  • Strong analytical skills with the ability to troubleshoot issues effectively.
  • Demonstrated capability to map process flows using Visio.
  • Proficient in MS Office suite and able to learn proprietary Medline tools.
  • Ability to interact successfully with off-site team members in a matrix environment.

Benefits - Medline is dedicated to providing competitive benefits and various options to meet the needs of employees and their families. For those working at least 30 hours per week, benefits include health and wellness programs, financial fitness resources, career development opportunities, paid time off, and more. Employees working fewer than 30 hours per week can participate in the 401(k) plan and access other resources. For a comprehensive list of our benefits, please visit our website.

Medline Industries, LP is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.