Medicaid Support Specialist
2 hours ago
We are seeking a highly skilled and detail-oriented Medicaid Support Specialist to join our team at ALTA IT Services. As a Medicaid Support Specialist, you will play a critical role in supporting a fortune 100 company in the federal space.
Key Responsibilities:
- Answer inbound phone calls from Medicaid Providers for billing or enrollment
- Process transactions by telephone, internet, and correspondence from customers and representatives
- Enter and maintain database records of customer profiles and prepare status reports
- Act as liaison for customers and maintain knowledge of company products and customer service processes
Requirements:
- High School Diploma or GED
- 2+ years of customer service experience
- Strong Microsoft Office skills (Word, Excel, PowerPoint)
- Strong telephone and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task and manage time effectively
Work Environment:
This is a hybrid role, requiring 4 days a month on-site at our Riverview Center in Menands, NY. Candidates must be able to live in a drivable distance to Menands, NY.
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Medicaid Support Specialist
4 days ago
Albany, New York, United States ALTA IT Services Full timeMedicaid Support Specialist Job DescriptionWe are seeking a highly skilled and detail-oriented Medicaid Support Specialist to join our team at ALTA IT Services.Key Responsibilities:Takes and processes transactions by telephone, internet, and correspondence from customers and representatives.Enters and maintains database records of customer profiles and...
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Medicaid Support Specialist
2 weeks ago
Albany, New York, United States ALTA IT Services Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Medicaid Support Specialist to join our team at ALTA IT Services. As a Medicaid Support Specialist, you will play a critical role in supporting a Fortune 100 company in the federal space.Key ResponsibilitiesTakes and processes transactions by telephone, internet, and correspondence from...
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