Medicaid Client Assistance Coordinator

2 weeks ago

Albany, New York, United States ALAANT Full time

Alaant Workforce Solutions is seeking a dedicated Medicaid Client Care Coordinator to become an integral part of our client's legal team.

In this role, you will play a crucial part in guiding applicants and their families through the Medicaid application journey.

Your responsibilities will include collaborating with clients, financial institutions, and the Department of Social Services (DSS) to ensure that applications are submitted accurately and on time.


Key Details for the Medicaid Client Care Coordinator Position:
  • Direct hire opportunity
  • Standard business hours, Monday to Friday
  • Competitive salary range of $55,000 - $70,000, commensurate with experience
  • Opportunities for professional growth

As a Medicaid Client Care Coordinator, your key responsibilities will encompass:
  • Client Interaction: Engage with clients, financial advisors, and insurance representatives through various communication channels to collect necessary information for Medicaid applications.
  • Issue Resolution: Anticipate potential challenges and proactively address them to facilitate a smooth application process.
  • Document Management: Gather and organize critical documents (such as financial records and vital statistics) required for Medicaid applications with DSS.
  • Service Enhancement: Propose and implement improvements to elevate service quality, efficiency, and responsiveness to client needs.
  • Client Consultations: Conduct initial meetings to review and finalize Medicaid applications and supporting documents, with follow-up sessions as necessary.
  • Deadline Management: Prioritize and manage tasks effectively to consistently meet application deadlines.

Qualifications for the Medicaid Client Care Coordinator:
  • A high school diploma or equivalent is required; additional education or certification in office administration is advantageous.
  • Demonstrated experience as a Medicaid paralegal or in a related field.
  • Exceptional client service and communication skills, both verbal and written.
  • Strong attention to detail and proofreading capabilities.
  • Excellent organizational skills with the ability to prioritize tasks and meet deadlines.
  • Proficiency in analyzing financial statements and tracking transactions across various investment vehicles.
  • Familiarity with Microsoft Office Suite, including Word, Outlook, and Excel.
  • Ability to work independently and manage responsibilities effectively.

For further information regarding this position, please reach out to our recruitment team.
Alaant Workforce Solutions is committed to fostering a diverse workforce and actively seeks candidates in alignment with our diversity, inclusion, and equal opportunity policies.

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