Business Development Manager

3 weeks ago

High Point, North Carolina, United States EmployBridge Full time

Job Summary

The Business Development Manager at EmployBridge is responsible for expanding market share through new business development, sales opportunities, and providing full end-to-end customer sales and account management. This role generates new business through outside sales activities such as cold calls, prospecting, territory planning, and relationship building. The position is accountable for nurturing relationships to grow revenues through existing customers. A successful Business Development Manager is accountable to sales goals and performance through ongoing personal development.

Your Role & Responsibilities

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Excellent customer service skills including ability to react appropriately in stressful situations and deal with difficult customer situations diplomatically.
  • Attracts new and maintains existing customer relationships via phone, social media, face-to-face meetings, and email.
  • Engages with decision makers during the buying process.
  • Targets higher quality leads and leverages existing partnerships to expand the prospect funnel.
  • Acts as a market leader through connections with networking groups, trade associations, and social media groups.
  • Engages in pre-call planning that uses market research to gain insights to customer's challenges, identifies key stakeholders, and challenges customers to think about how to transform the way their business works while demonstrating a strong understanding of the customer's priorities.
  • Provides consultative account management, post-sale support, frequent contact, and follow-up.
  • Leads strategic market-related conversations with customers and can present and upsell additional products depending on the client's needs.

Preferred Education & Experience

  • 1-3 years' experience and demonstrated track record in sales with career progression preferred.
  • Must have a valid driver's license and satisfactory driving record.
  • Must provide proof of vehicle liability insurance.
  • Experience building strong client relationships.
  • Business perspective-perseverance, patience, and responsiveness.
  • Strong leadership, interpersonal, and communication skills.
  • Ability to sell top-down at all levels in a company regardless of the industry.
  • Manage a sales funnel, identify, and develop key accounts and close business.
  • Understands what makes a business or organization successful as well as staying up to date on daily happenings and developments in the business world.
  • Seeks to become knowledgeable about customers to provide better service. Able to identify and prioritize customer needs, recognize constraints, and deliver on promises.
  • Identifies key components of problems and situations, and generates a range of creative solutions, evaluates them, and chooses the most appropriate option.
  • Picks up and assimilates relevant information quickly and easily while learning new tasks. Ability to think on your feet in rapidly changing environments.
  • Builds better relationships with leadership, customers, and colleagues by being trustworthy and working ethically.
  • Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.
  • Responds positively to change and adapts to new situations quickly. Able to take on a diverse range of tasks equally effectively.
  • Experience using various technology platforms to drive effective decisions.

Travel Requirements

  • 30-50% travel time expected for the position.

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