People Operations Manager
8 hours ago
Russell Tobin is seeking a highly skilled Manager of People Operations to join our team at RTA US. As a key member of our HR department, you will be responsible for overseeing the day-to-day operations of the People & Performance (P&P) department, ensuring compliance, managing employee data, and optimizing processes to enhance the employee experience.
Key Responsibilities:- Manage and oversee HRIS processes related to employee onboarding, offboarding, and life-cycle management, ensuring data integrity and compliance with federal, state, and local regulations.
- Oversee the ServiceNow service ticketing system, responding to or assigning employee inquiries, and regularly tracking and reporting on service metrics.
- Maintain the accuracy of employee data in HRIS systems such as Workday, and ensure the timely preparation and filing of compliance reports (e.g., EEO-1, ACA).
- Develop dashboards to monitor HR metrics, and collaborate with internal teams to address employee data requests.
- Lead process mapping and improvements across P&P functions, ensuring that HR operations are efficient, effective, and enhance the employee experience.
- Manage key HR projects, ensuring timelines and deliverables are met while proactively identifying opportunities for optimization.
- Ensure compliance with all federal, state, and local employment laws, and oversee the creation and maintenance of HR policies and procedures.
- Partner with IT and internal teams to optimize the onboarding and offboarding experience, and regularly review workflows for continuous improvement.
- Work closely with Payroll, IT, Legal, and other departments to ensure accurate employee data management and resolve issues.
- Support initiatives related to employee relations, performance management, and talent development, and assist in the creation and administration of SOPs for People Operations processes.
- Oversee HR Operations' involvement in larger People & Performance projects, such as talent development, compensation data analytics, and organization design.
- Bachelor's degree in business administration, Human Resources, or related field, or equivalent experience.
- Minimum 6 years of progressive experience in HR operations, with 2 years in a management role. Experience in pharmaceutical, biotech, or high-tech environments is a plus.
- Proficient in HR systems, with strong experience in Workday and Microsoft Office, including PowerPoint & Excel (including pivot tables, V-lookups).
- Demonstrated expertise in HR compliance, project management, and process improvement methodologies.
- Strong communication skills with the ability to manage multiple priorities and work independently.
- Self-motivated and detail-oriented, with a commitment to maintaining confidentiality and integrity in all aspects of work.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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