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People Operations Coordinator
2 months ago
ABOUT AEG AEG is a global leader in live entertainment and event management, dedicated to providing exceptional experiences across various sectors including sports, music, and hospitality. Our commitment to excellence is reflected in our partnerships with top-tier clients and our innovative approach to event execution.
OUR HOSPITALITY PHILOSOPHY We believe that outstanding experiences should transcend the event itself. From gourmet dining to unique culinary offerings, we are known for our exceptional service and attention to detail. Our goal is to create memorable moments for our guests, ensuring every visit is extraordinary.
POSITION OVERVIEW The HR Generalist plays a vital role in fulfilling our commitment to our employees and guests. This position is responsible for managing daily HR operations and supporting the complete employee lifecycle. Collaborating closely with the Regional Director of Human Resources, the HR Generalist will focus on initiatives that enhance employee satisfaction and organizational performance while fostering a positive workplace culture. Key responsibilities include high-volume recruitment, training, performance management, onboarding, and employee relations. This role reports directly to the Human Resources Director.
KEY RESPONSIBILITIES
- Establish and maintain strong relationships with management to ensure effective implementation of HR strategies and practices.
- Ensure optimal staffing levels are maintained to support operational success.
- Provide insightful coaching and feedback to employees at all levels, addressing various workplace issues and needs.
- Communicate HR policies, procedures, and regulations to employees and management.
- Conduct exit interviews, analyze employee engagement and turnover data, and provide recommendations to the Regional HR Director.
- Offer HR support during both event and non-event days as required.
- Ensure compliance with all governmental and labor reporting requirements.
- Assist in preparing documentation for compliance with state and federal laws.
- Lead employee relations initiatives, including conducting investigations into policy violations and addressing employee concerns.
- Support the processing of workers' compensation claims, leaves of absence, and benefits administration.
- Develop and implement talent development programs and materials.
- Exhibit a keen interest in operational knowledge relevant to HR business partnership.
- Demonstrate sound judgment and leadership in HR-related business decisions.
- Oversee the full employee lifecycle process within the assigned region.
- Bachelor's degree in Human Resources Management or a related field.
- 3-5 years of progressive experience in human resources.
- Comprehensive knowledge of federal and state labor laws, including workers' compensation and workplace safety.
- Proficient in HRIS and ATS systems.
- Comfortable presenting to diverse audiences.
- Ability to build meaningful relationships across various functions and communities.
- Strong leadership skills with the capacity to manage multiple projects simultaneously.
- Proven ability to influence and gain trust with employees and clients.
- Excellent communication skills, both verbal and written, with the ability to prioritize tasks effectively.
- Commitment to delivering high-quality customer service with demonstrated initiative and leadership.
- Flexibility to work extended hours as needed.
- Experience in a supervisory role is preferred but not required.
- Bilingual in Spanish is a plus but not mandatory.
WORKING ENVIRONMENT The physical demands of this role require the employee to sit, talk, hear, and use hands and fingers to operate controls. The employee will frequently reach with hands and arms and may need to stand, walk, and stoop. Specific vision abilities required include close vision and the ability to adjust focus. AEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
