New Home Sales Consultant

6 days ago


Tacoma, Washington, United States Pacific Lifestyle Homes Full time
About the Role

We are seeking a highly skilled and motivated Sales Consultant to join our team at Pacific Lifestyle Homes. As a Sales Consultant, you will be responsible for driving sales objectives by delivering exceptional customer experiences and successfully selling our beautiful new home communities.

Key Responsibilities
  • Achieve or surpass monthly sales and appointment targets set by the sales manager.
  • Maintain a customer satisfaction rating of 90% or higher by providing proactive engagement and exceptional service.
  • Ensure timely follow-up with leads and maintain accurate records in Salesforce to optimize sales opportunities.
  • Present a confident and knowledgeable demeanor to customers, building trust and rapport.
  • Adhere to a structured sales process consistently to enhance efficiency and effectiveness.
  • Assist in contract and sales document preparation, ensuring accuracy and compliance.
  • Cultivate a positive customer experience by setting clear expectations and educating on the home buying process.
  • Proactively address customer inquiries with professionalism and expertise.
  • Collaborate with the Realtor/Broker community to drive Outside Realtor-generated sales, fostering strong partnerships.
  • Utilize Salesforce and other contact management software to streamline processes and boost sales performance.
Requirements
  • Proven Sales Experience: Minimum of 3 years of successful sales experience, demonstrating a track record of achieving sales targets.
  • Exceptional Customer Service: Minimum of 3 years of demonstrated excellence in delivering exceptional customer service, ensuring high satisfaction levels.
  • Strong Communication: Exceptional verbal and written communication abilities to effectively interact with clients and stakeholders.
  • Problem-Solving: Creative problem-solving approach with empathy and confidence, prioritizing the company's interests.
  • Organizational and Time Management: Strong multitasking, organizational, and time management skills to handle multiple priorities efficiently and meet deadlines.
  • TRAVEL REQUIREMENTS: Regular travel within the Auburn Area is required.
What We Offer
  • Competitive salary: $85,000 - $175,000 [Depending on Experience]
  • Company supported medical, dental, and vision benefits for employees and families.
  • Participation in our 401(k)-retirement savings plan with Company contributions.
  • New home discount.
  • 120 hours of paid time off for the first year.
  • Six paid holidays.
  • Paid volunteer hours.
  • Employee Recognition Program.
  • Employee Referral Bonus.


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