Patient Meal Services Coordinator
2 weeks ago
Position Overview:
The Nutritional Services Ambassador plays a crucial role in ensuring the efficient and accurate delivery of meals to patients, while also serving as a communication link with unit staff regarding meal service.
Key Responsibilities:
- Deliver patient meals promptly and accurately, ensuring quality service.
- Collect and return soiled tray carts from nursing units to the dish room.
- Set up and manage the patient tray line with precision and timeliness.
- Maintain cleanliness and sanitation of kitchen areas, including pots, pans, dishes, and utensils.
- Assist in various tasks as required to support the nutritional services team.
Qualifications:
A High School Diploma or GED is required, along with a minimum of one year of experience in customer service.
Skills and Competencies:
- Proficient in operating foodservice equipment such as trayline warmers and coffee makers.
- Demonstrates exceptional customer service skills consistently.
- Involved in training and guiding new employees and dietetic students.
- Ability to work in cold environments, such as freezers and refrigerators, for extended periods.
- Capable of accurately assessing food quality through taste and visual inspection.
- Strong communication skills in English, both written and verbal, with proficiency in necessary software applications.
- Able to operate basic office equipment and troubleshoot as needed.
- Exhibits effective interpersonal skills, remaining calm and courteous under pressure.
- Demonstrates critical thinking and organizational skills, managing multiple tasks efficiently.
- Maintains attention to detail and works independently with minimal supervision.
Certifications:
Food Handler's Certification from the relevant health department is required upon hire. ServSafe certification is preferred.
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