Patient Nutrition Services Representative

2 weeks ago


Murrieta, California, United States Loma Linda University Medical Center Full time

Department:
Patient Food Services

Position Overview:

The Nutritional Services Ambassador plays a crucial role in ensuring the precise and prompt delivery of meals to patients, while effectively communicating with unit personnel regarding meal service.

Responsibilities include collecting soiled tray carts from nursing areas and returning them to the dishwashing facility. The ambassador is also tasked with setting up and managing the patient tray line efficiently and accurately. Duties extend to cleaning and sanitizing kitchen equipment, utensils, and maintaining overall hygiene in the food preparation area. Additional responsibilities may be assigned as necessary.

Qualifications:
A High School Diploma or GED is mandatory. A minimum of one year of experience in customer service is required.

Skills and Competencies:
Proficient in operating food service equipment such as tray warmers, toasters, coffee machines, and delivery carts. Demonstrates exceptional customer service skills consistently. Engages in instructing and mentoring new staff and dietetic trainees.

Must be capable of working in cold environments, such as freezers (0 degrees Fahrenheit) or refrigerators (40 degrees Fahrenheit), for extended periods.

Requires the ability to see, differentiate colors, and accurately assess food quality through taste.

Must possess reading and writing skills; communicate effectively in English; and utilize necessary software and office equipment (e.g., Word, Excel, Outlook, PowerPoint).

Capable of troubleshooting basic office machinery as required for the role.

Must exhibit strong interpersonal skills, maintaining professionalism and composure under pressure; able to collaborate effectively and accept guidance.

Effective communication skills are essential, both verbally and in writing; must be able to think critically, manage multiple tasks, prioritize workload, and solve problems efficiently while paying close attention to detail.

Must be able to distinguish colors as needed, hear adequately for general conversations, and see well enough to read computer screens and written materials pertinent to the position.


Certifications:
A Food Handler's Certification from the relevant health department is required upon hiring. ServSafe certification is preferred.

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