Senior Commercial Lending Officer

2 weeks ago

Bentonville, Arkansas, United States The Ladders Full time
Position Overview

Summary:

The Ladders and its affiliated financial institutions depend on skilled commercial banking experts to assist clients in achieving their objectives, fostering economic growth in our communities, and fulfilling our expansion goals. The Senior Commercial Lending Officer's main responsibility will be to cultivate and enhance commercial lending partnerships in the designated region, offering banking solutions such as deposit services and treasury management to support a relationship-driven approach. In addition to delivering exceptional client service, a successful Senior Commercial Lending Officer possesses the ability to critically assess, analyze, structure, evaluate risk, negotiate, and document new loan proposals while formulating comprehensive relationship strategies to attract new business to the institution. We seek an individual with a growth-oriented mindset who is passionate about expanding our presence in the market.

Key Responsibilities:
  • Develops a self-sourced portfolio of commercial loans within the specified region, with annual origination targets and portfolio size tailored to each officer's expertise and assignment.
  • Manages outreach initiatives and pipeline tracking using Salesforce while safeguarding client data as proprietary information.
  • Ensures comprehensive banking relationship needs are met by connecting clients with our specialists in private banking, treasury management, deposit services, and other relevant banking products.
  • Builds client relationships that foster loyalty to the institution, not just individual team members, by facilitating introductions to a broad team of professionals and maintaining current client information within the CRM.
  • Solicits, evaluates, structures, assesses risk, presents for approval, and negotiates commercial loan applications.
  • Excels in collaborating with other professionals—portfolio managers, credit analysts, closing teams, document preparation, loan operations, legal, and loan review—to manage a portfolio, efficiently close loans, provide outstanding client service, and mentor other associates in commercial banking and credit.
  • Focuses on continual improvements to the cost of closing and maintaining the portfolio by prioritizing sales and production while leveraging the skills of other professionals for additional responsibilities.
  • Mentors less experienced commercial banking associates through delegation of tasks, oversight of their work, and introductions to clients.
  • Ensures the work environment is safe and promotes a positive institutional image, including regular inspections for hazards, maintenance of premises, compliance with posting requirements, and provision of suitable workspaces for associates.
  • Understands, embodies, communicates, and instills corporate initiatives and vision, including the six Pillars of Success.
  • Maintains confidentiality of client information.
  • Completes other assigned duties as necessary.
  • Regular attendance is required, working at the designated worksite or assigned remote location during standard business hours.
Position Requirements

Minimum Qualifications:
  • Bachelor's degree in finance, accounting, or business administration is required; an MBA or related graduate degree is preferred.
  • Demonstrated success in relationship-based business development.
  • A minimum of seven years of relevant commercial lending experience.
  • Strong skills in credit analysis.
  • Proficient in standard computer/software applications, including Microsoft Office Suite, internet tools, and video conferencing; experience with Salesforce and nCino or other CRM systems is highly preferred.
  • Must be goal-oriented, self-disciplined, self-motivated, and client-focused with excellent interpersonal, verbal, and written communication skills, including the ability to convey complex data and structural components to diverse audiences and work collaboratively.
  • Must be willing to adopt a team approach to client relationships and ensure all associates are delivering the highest value of their skills and expertise.
  • A growth mindset with enthusiasm for expanding market presence.
Physical Requirements:

The work environment is typical of a standard office or retail banking setting. The role may require reaching and moving arms in various directions. Office equipment, such as computers and telephones, will be used, necessitating the ability to manipulate keyboards, mice, and/or keypads. The ability to read and interpret computer screens or written documents is essential. Effective communication, both oral and written, is required to convey detailed information to clients, colleagues, or the public. The role may involve occasional lifting of up to ten pounds. If hybrid work arrangements are approved, lifting of about 5 lbs. (laptop) is required twice daily. The position will involve moving around the workspace to access entrances/exits, restrooms, conference rooms, or other areas. Frequent periods of sitting are expected, along with regular standing or moving between work sites, including client locations and community events. The role requires the ability to travel locally and, depending on the assigned specialty/geographic area, may necessitate occasional travel outside the local area via airplane or other public transportation.

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