Senior Operations Manager for Sales and Business Development

1 week ago


Gatlinburg, Tennessee, United States Holiday Inn Club Vacations Full time
Job Description:

This is a challenging role that requires the ability to lead, motivate and direct a team of Sales Support Associates. The successful candidate will oversee various sales support functions including gifting, tour reception, quality assurance, and sales administration.

The key responsibilities of this position include:

  • Leading a team to achieve exceptional customer service standards
  • Coordinating with Quality Assurance Officers to identify opportunities to reduce sale rescissions
  • Collaborating with sales management and support team members to resolve customer complaints
  • Working closely with the Sales Training department to evaluate and coach Sales Consultants for continuous improvement

Key Qualifications:

  • Strong leadership and motivational skills
  • Excellent communication and interpersonal skills
  • TN Timeshare or Real Estate License
  • Notary Public within 90 days of employment

We offer a competitive salary package including a base salary range of $75,000 - $100,000 per annum, depending on experience.

A performance-based bonus scheme is also available, providing an opportunity to earn up to 20% of your annual salary in additional compensation.



  • Gatlinburg, Tennessee, United States Hilton Grand Vacations Full time

    Job OverviewHilton Grand Vacations is a leader in the vacation ownership industry, with a strong commitment to innovation and quality.Estimated Salary$120,000 - $180,000 per year, depending on experience and location.Job DescriptionAs a Senior Sales Gallery Business Development Manager, you will be responsible for executing your position's responsibilities...


  • Gatlinburg, Tennessee, United States Holiday Inn Club Vacations Full time

    Job OverviewThis is a challenging role that requires exceptional leadership skills to oversee a team of Sales Support Associates. The successful candidate will act as a liaison between the ancillary sales support teams, identifying opportunities to reduce sale rescissions and resolving guest and owner related challenges.The ideal candidate will work closely...


  • Gatlinburg, Tennessee, United States Holiday Inn Club Vacations Full time

    Job OverviewWe are seeking a skilled Sales and Marketing Operations Director to join our team at Holiday Inn Club Vacations. As a key member of our sales team, you will play a crucial role in overseeing the daily operations of our sales support teams.In this position, you will serve as a liaison between the sales support teams and work closely with sales...


  • Gatlinburg, Tennessee, United States Holiday Inn Club Vacations Full time

    Holiday Inn Club Vacations is a leading provider of quality vacations, and we're seeking a highly skilled Closing Officer to join our team.About the RoleThis is a dynamic opportunity for an organized and detail-oriented individual to provide specialized administrative support to our Sales departments.Key Responsibilities:Effectively communicate with internal...


  • Gatlinburg, Tennessee, United States Bluegreen Vacations Full time

    The In-House Sales Manager plays a pivotal role in driving sales success within the Sales Office.Key Responsibilities:Lead the recruitment and training of sales representativesMentor and motivate the sales team to achieve ambitious sales targetsAssist in conducting sales and training meetingsEnsure that management staff adhere to Bluegreen Vacations' HR...


  • Gatlinburg, Tennessee, United States Hilton Grand Vacations Full time

    As a Sales Director Leader at Hilton Grand Vacations, you will be part of a dynamic team that makes memorable experiences and has a positive impact within the industry and communities.We are looking for a highly motivated and experienced professional to support the Sr. Director of Sales in creating competitive strategies and plans, exceeding monthly volume...


  • Gatlinburg, Tennessee, United States Cherokee Grill Full time

    About Cherokee GrillCherokee Grill is a renowned dining establishment in Gatlinburg, dedicated to delivering exceptional hospitality experiences.We are seeking an experienced Restaurant Manager to join our team, responsible for driving guest satisfaction and ensuring seamless restaurant operations.

  • Marketing Promoter

    1 week ago


    Gatlinburg, Tennessee, United States Westgate Resorts Full time

    Unlock a World of Opportunities as a Marketing PromoterAbout Us: Westgate Resorts is a leading hospitality company that offers a unique blend of comfort, entertainment, and adventure. Our team members are the driving force behind our success, and we're committed to providing them with the resources, support, and opportunities they need to thrive.Job Summary:...


  • Gatlinburg, Tennessee, United States Westgate Resorts Full time

    Job OverviewWestgate Resorts is seeking a charismatic and welcoming individual to join our team as a Friendly Resort Ambassador. Located in the heart of Gatlinburg, Tennessee, our resort offers an unparalleled work environment with breathtaking views of the Great Smoky Mountains.About UsAs a world leader in the timeshare and hospitality industry, Westgate...


  • Gatlinburg, Tennessee, United States First Horizon Bank Full time

    Key Role in Client RelationshipsWe are seeking a dedicated Client Relationship Specialist to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, providing them with personalized banking solutions and advice.About the JobThis is a unique opportunity to grow your career in banking and make a real...

  • Hospitality Host

    1 week ago


    Gatlinburg, Tennessee, United States Landshark Bar & Grill Full time

    We are seeking a warm and welcoming Guest Experience Host to join our team at Blue Moose Burgers & Wings. In this role, you will be the face of our establishment, providing exceptional service to our guests and ensuring their dining experience is nothing short of outstanding.About Us: At Blue Moose Burgers & Wings, we pride ourselves on offering a unique and...


  • Gatlinburg, Tennessee, United States Parking Management Services Full time

    Join Parking Management Services and become a part of our team as a Valet Parking Attendant. We offer competitive wages, bonus opportunities, flexible schedules, a daily pay program, growth prospects, and comprehensive benefits for full-time employees.About the JobThe Valet Parking Attendant will be responsible for monitoring parking lots and garages,...


  • Gatlinburg, Tennessee, United States Vibra Travels Full time

    Job OverviewVibra Travels, a leading provider of travel nursing services, is seeking a highly skilled Critical Care Nurse to fill a challenging position in our Long Term Acute Care unit. The ideal candidate will possess excellent clinical skills, a strong work ethic, and a passion for delivering high-quality patient care.About the JobThis 13-week assignment...


  • Gatlinburg, Tennessee, United States Vibra Travels Full time

    Critical Care Registered Nurse - 13 Week AssignmentEstimated Salary: $1500 per week (based on 36 hours/week and 12 hour shifts)About the JobVibra Travels is seeking a travel nurse to fill a critical care position at a hospital in Gatlinburg, Tennessee. This is a 13-week assignment with a guaranteed 36 hours of work per week.Job ResponsibilitiesWork as a...


  • Gatlinburg, Tennessee, United States The Timber Full time

    The Timber at Holly Branch: A Boutique Hotel in Gatlinburg, TNJob Summary:We are seeking a skilled Hospitality Ambassador - Breakfast Experience to join our team at The Timber at Holly Branch. This is a dynamic opportunity for an individual who is passionate about delivering exceptional customer service and ensuring a memorable breakfast experience for our...


  • Gatlinburg, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionThis position will be responsible overseeing a team of Sales Support Associates (Gifting, Tour Reception, Quality Assurance and Sales Administration). The Manager acts as a liaison between the ancillary sales support teams and assists in resolving guest and owner related challenges. These actions include but are not limited to...


  • Gatlinburg, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionThis position will be responsible overseeing a team of Sales Support Associates (Gifting, Tour Reception, Quality Assurance and Sales Administration). The Manager acts as a liaison between the ancillary sales support teams and assists in resolving guest and owner related challenges. These actions include but are not limited to...

  • Sr Manager Sales

    3 weeks ago


    Gatlinburg, United States Hilton Grand Vacations Full time

    Job DescriptionWhat will I be doing? There’s something truly fun and superb about Hilton Grand Vacations. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Our Team Members are what make the difference in their efforts. It is their talent,...


  • Gatlinburg, United States Hilton Grand Vacations Full time

    Job Description At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand...

  • Property Manager

    4 weeks ago


    Gatlinburg, United States Cobbly Nob Property Owners Association Full time $65,000

    Cobbly Nob HOA Property ManagerThe CNPOA Operations manager performs a variety of operations, managerial, security, maintenance, administrative and account management responsibilities in support of the day-to-day operations of the Cobbly Nob Property Owners Association (CNPOA).  We are looking for a prudent property manager to be responsible for the direct...


  • Gatlinburg, United States Lids Full time

    About Our Company Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top...


  • Gatlinburg, United States Westgate Resorts Full time

    Westgate Smoky Mountain Resort & Spa is a leading hospitality provider in the Great Smoky Mountains, offering an exceptional work environment and breathtaking views. As our ideal candidate, you will lead our front desk team to deliver top-notch customer service and operational excellence. Our competitive salary is $18.00 per hour.We are seeking a skilled...


  • Gatlinburg, United States Aspen Contracting LLC Full time

    Roofing Sales Representative Job DescriptionWe are seeking a driven Roofing Sales Representative to join our team at Aspen Contracting LLC. As a key member of our sales team, you will work directly with homeowners and insurance companies to determine damage to properties, scope of repairs, bid and estimate jobs.This fast-paced role offers excellent...

  • Sr Manager Sales

    3 weeks ago


    Gatlinburg, TN, US Hilton Grand Vacations Full time

    Job DescriptionWhat will I be doing? There’s something truly fun and superb about Hilton Grand Vacations. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Our Team Members are what make the difference in their efforts. It is their talent,...

  • General Manager

    3 weeks ago


    Gatlinburg, United States Kennedy Concepts, Inc Full time

    Benefits Outline:Quarterly Bonuses based upon performance goals.Annual Performance Evaluations and Pay Raise ConsiderationsHealth InsuranceDental InsuranceVision InsuranceLife Insurance100% Meal Comp during working hours and monthly meal allowance for non-working hours.5 Days Personal and/or Sick Days Per Calendar Year5 Days Vacation Time after 60 days, 10...

  • General Manager

    2 weeks ago


    Gatlinburg, United States Kennedy Concepts Inc Full time

    Benefits Outline: Quarterly Bonuses based upon performance goals. Annual Performance Evaluations and Pay Raise Considerations Health Insurance Dental Insurance Vision Insurance Life Insurance 100% Meal Comp during working hours and monthly meal allowance for non-working hours. 5 Days Personal and/or Sick Days Per Calendar Year 5 Days Vacation Time after 60...

  • General Manager

    3 weeks ago


    Gatlinburg, United States Kennedy Concepts, Inc Full time

    Benefits Outline:Quarterly Bonuses based upon performance goals.Annual Performance Evaluations and Pay Raise ConsiderationsHealth InsuranceDental InsuranceVision InsuranceLife Insurance100% Meal Comp during working hours and monthly meal allowance for non-working hours.5 Days Personal and/or Sick Days Per Calendar Year5 Days Vacation Time after 60 days, 10...


  • Gatlinburg, United States Cobbly Nob Property Owners Association Full time

    Job Title: Cobbly Nob Property Management ProfessionalEstimated Salary Range: $60,000 - $80,000 per year.About the Role:Cobbly Nob Property Owners Association seeks a highly skilled and experienced property management professional to oversee the daily operations of our community. As a key member of our team, you will be responsible for managing the...


  • Gatlinburg, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionAt Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate...

  • Sales Consultant

    1 month ago


    Gatlinburg, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionAt Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life...


  • Gatlinburg, United States Hilton Grand Vacations Full time

    Are you ready to elevate your sales career with a premier vacation ownership company? We're seeking highly motivated and experienced in-house sales professionals to join our thriving team at our Mountain Loft resort in Gatlinburg, TNWhy Choose Us:We provide the tools, support, and opportunities for you to succeed, offering:•Face-to-Face Sales: Build...

  • Closing Officer

    3 months ago


    Gatlinburg, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionHoliday Inn Club Vacations operates a Quality Assurance department within Sales Operations. The employees in this department, the Quality Assurance Officers (QAOs), provide specialized administrative support to the Sales departments. The primary function of the Quality Assurance Officer is to reduce the number of completed sales...


  • gatlinburg, United States Kennedy Concepts, Inc Full time

    Benefits Outline:Quarterly Bonuses based upon performance goals.Annual Performance Evaluations and Pay Raise ConsiderationsHealth InsuranceDental InsuranceVision InsuranceLife Insurance100% Meal Comp during working hours and monthly meal allowance for non-working hours.5 Days Personal and/or Sick Days Per Calendar Year5 Days Vacation Time after 60 days, 10...


  • gatlinburg, United States Kennedy Concepts, Inc Full time

    Benefits Outline:Quarterly Bonuses based upon performance goals.Annual Performance Evaluations and Pay Raise ConsiderationsHealth InsuranceDental InsuranceVision InsuranceLife Insurance100% Meal Comp during working hours and monthly meal allowance for non-working hours.5 Days Personal and/or Sick Days Per Calendar Year5 Days Vacation Time after 60 days, 10...

  • Manager Sales Gallery

    2 months ago


    Gatlinburg, United States Hilton Grand Vacations Full time

    Job DescriptionWhat will I be doing? As a [Job Title] you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: List job duties QualificationsWhat are we looking for? Hilton Grand...