Marketing Promoter

About Us: Westgate Resorts is a leading hospitality company that offers a unique blend of comfort, entertainment, and adventure. Our team members are the driving force behind our success, and we're committed to providing them with the resources, support, and opportunities they need to thrive.

Job Summary: We're seeking highly motivated and charismatic individuals to join our team as Marketing Promoters. As a key member of our sales team, you will be responsible for promoting our resorts throughout Gatlinburg/Pigeon Forge by offering visitors extremely low rates on discounted theme park and attraction tickets. Your primary goal will be to maximize their savings while ensuring an exceptional customer experience.

Responsibilities:

• Persuade potential clients to visit Westgate Resorts by highlighting the numerous benefits of our services
• Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and/or room night bookings if they do not qualify
• Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard
• Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions
• Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift
• Maintain a professional appearance and work environment at all times with a clean clutter-free work station
• Stay up-to-date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts
• Have opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advanced notice, but within an acceptable distance, based on business needs, experience, and/or performance

What You'll Gain:

• A competitive salary of $35,000 - $45,000 per year, depending on experience
• The opportunity to work in a dynamic and fast-paced environment with a leading hospitality company
• Ongoing training and development opportunities to enhance your skills and knowledge
• A fun, family-friendly culture with a focus on teamwork and collaboration
• Access to exclusive discounts and perks, including hotels, resorts, restaurants, entertainment, and more
• The chance to make a real difference in the lives of our guests and contribute to the success of our company

Requirements:

• High school diploma or equivalent required; prior sales or customer service experience preferred
• Excellent communication and interpersonal skills, with the ability to effectively present information in one-on-one and small group settings
• A flexible schedule, including mornings, nights, weekends, and holidays, with the ability to stand for long periods of time in outdoor and/or indoor environments
• Outgoing and assertive personality, with a passion for genuinely helping clients get a better deal and improving their overall vacation experience
• Ability to read and comprehend simple instructions, short correspondence, and memos, with the ability to write simple correspondence