Operations Coordinator

1 week ago


Gatlinburg, Tennessee, United States Holiday Inn Club Vacations Full time

Holiday Inn Club Vacations is a leading provider of quality vacations, and we're seeking a highly skilled Closing Officer to join our team.

About the Role

This is a dynamic opportunity for an organized and detail-oriented individual to provide specialized administrative support to our Sales departments.

Key Responsibilities:

  • Effectively communicate with internal departments, management, and HCV owners to ensure seamless sales processes.
  • Verify contracts and confirm sales to prevent rescission or default.
  • Handle walk-in cancellations and owner calls, rewriting sales and assisting with mail-out processes to recover lost business.
  • Collaborate with QA management to train and improve new and existing employees.

What You'll Need:

  • A strong attention to detail and process orientation.
  • The ability to work independently while being a team player.
  • Excellent customer service skills and strong oral and written communication abilities.
  • A high energy level and strong work ethic.
  • Administrative, organizational, and planning skills.

What We Offer:

  • A competitive salary of $$60,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • 401K matching and tuition assistance.
  • Team member travel perks and discounts.
  • A referral compensation program and weekly pay.

Holiday Inn Club Vacations offers a dynamic and supportive work environment, making it an ideal place to launch or advance your career.



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