Inside Sales Representative

3 days ago


Tampa, Florida, United States Glass Doctor of Tampa Full time
About Us

Glass Doctor of Tampa Bay is a local family-owned business that has been serving the Tampa Bay area for over 25 years. We pride ourselves on fostering a unique and supportive company culture that is well-suited for individuals looking to launch a new career or find a place to call home.

Our Core Values
  1. Integrity: We do what is right and honest without exception.
  2. Respect: We treat every person, employee or customer, the way we want to be treated.
  3. Customer Focus: Our business is built on making happy customers – we do what is fair.
  4. Problem-Solving: Our job is not only to fix our customers' problems but to solve them.
  5. Humble and Thankful
  6. Fun in the Process: We believe work should be an enjoyable place to be.
  7. Accountability: If we fall short of our company values, we acknowledge our error, correct it, and refocus on being true to our values.
Job Description

The Inside Sales Representative (ISR) will provide exceptional customer service in person, on the phone, and via the internet. This role is responsible for receiving incoming calls, determining the purpose of the call, and collecting/verifying contact information. The ISR will also provide price, schedule, and quality quotes for automotive jobs, set appointments for flat projects, and promptly respond to email requests.

Responsibilities
  • Provide exceptional customer service in person, on the phone, and via the internet.
  • Receive incoming calls, determine the purpose of the call, and collect/verify contact information.
  • Provide price, schedule, and quality quotes for automotive jobs.
  • Set appointments for flat projects.
  • Promptly respond to email requests.
  • Assist dispatcher or other office employees as needed.
Benefits

We offer top compensation and benefits, including paid holidays, vacation, and personal time, plus 401K with 4% matching and other traditional benefits.



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