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Inside Sales Manager

2 months ago

Tampa, Florida, United States Nextech Full time

Why join Nextech?

We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We're committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact

Job Summary

The Inside Sales Manager is responsible for processing add-on orders and generating new sales to our existing customers. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:

Essential Functions

  • Identifies, develops, and closes sales opportunities from within the existing customer base as assigned, focusing on all aspects of growth and expansion within existing client base
  • Deliver in-depth, broad-based sales presentations and/or demonstrations of add-on products into the assigned white space in order to close sales
  • Prepare and present weekly/ monthly forecast reviews
  • Move inside sales deals through the sales process to close in accordance with company standards and values
  • Proactively issue sales proposals, quote prices, and negotiate final terms and conditions within established process and parameters of authority, staying within approved discount percentages and/or other management guidelines
  • Strategize with client success / account management team to maximize outbound efforts
  • Conduct account reviews in conjunction with client success team to identify areas of opportunity for inside sales
  • Following up on leads generated by marketing campaigns in order to develop and close inside sales
  • Attend Trade Shows to represent the company, develop interest, generate leads, and close business
  • Work with client success / account manager to facilitate clients transitioning to our "hosted solution" in accordance with internal practices and procedures
  • Clearly communicate any non-revenue generating customer issues to client success / account management team to be handled appropriately
  • Facilitated all aspects of sales for additional workstations and cloud conversions

Minimum Requirements

  • Demonstrated ability to influence others and close sales
  • Excellent communication skills, both written and verbal
  • Exceptional problem-solving ability
  • Self-starter who is dependable, highly responsive, persistent, flexible, personable, and high-energy
  • Demonstrated ability to work independently and exercise sound judgment
  • Ability to effectively work at all levels of an organization, including with senior leadership
  • Ability to analyze data to understand the client's needs
  • Active listener

Preferred Qualifications

  • Minimum of 3 years of experience in inside sales, with a proven track record of quota attainment against target
  • Bachelor's degree
  • Experience with customer relationship management software

Total Rewards

  • 5 free mental health counseling sessions annually
  • 15 days PTO at date of hire (increases with years of service)
  • 10 paid holidays + 1 floating holiday
  • Commission earnings opportunity
  • iCREATE Employee Recognition Program
  • Insurance : Choice of Medical, Dental, and Vision plans
  • Wellness Program including discounts on medical premiums
  • Health Savings Account
  • Flexible Spending Account
  • Volunteer Time Off
  • 100% Company-Paid Parental leave
  • 401(k) with Employer Match
  • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
  • Company-Sponsored 529 College Savings Plan
  • Corporate Discounts on Retail, Travel, and Entertainment
  • Pet Insurance options

Working Environment

  • Long-distance or air travel as needed – not to exceed 10% travel. Travel can include tradeshows, our annual EDGE conference, and the annual National Sales Meeting.
  • This will be a hybrid role if candidate is in the Tampa area with in-office work 1-5 days per month.

Physical Demands

  • Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
  • Some walking and standing relative to interaction with other personnel.