Associate Membership Coordinator
3 weeks ago
About the Role
IXL Learning, a leader in personalized educational solutions, is on the lookout for a motivated and detail-oriented individual to join our Membership Sales team. This role is ideal for someone who is passionate about customer service and has the ability to communicate effectively in both English and Spanish. The successful candidate will be responsible for providing outstanding support to our diverse clientele, ensuring they have a seamless experience with our products.
Key Responsibilities
- Deliver exceptional service to potential customers in both English and Spanish.
- Assist with sales support tasks, including responding to inquiries about products and pricing, and documenting customer interactions in our CRM system.
- Clearly convey the features and advantages of our offerings through various communication channels.
- Handle customer transactions securely and efficiently.
- Facilitate customer connections with technical support when necessary.
- Complete assigned projects in a timely and efficient manner.
Qualifications
- A Bachelor's Degree is required.
- Fluency in English and Spanish, both spoken and written, is essential.
- Prior experience in customer service or educational technology is preferred.
- A positive attitude and the ability to work well both independently and collaboratively.
- Strong verbal and written communication skills.
- Self-driven, detail-oriented, and highly organized.
- Excellent critical thinking and problem-solving abilities.
About IXL Learning
IXL Learning is the largest educational technology company in the United States, impacting millions of learners through our innovative products. We are committed to creating solutions that enhance the educational experience for both students and educators. Our workplace culture promotes collaboration, respect, and diversity, ensuring that every team member can thrive and contribute to our mission.
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