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Order Management Coordinator

2 months ago

Harrisonburg, Virginia, United States Kawneer Company, Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Kawneer Company, Inc. as an Order Management Coordinator.

Key Responsibilities
  • Process and manage customer orders in a timely and accurate manner.
  • Review and enter customer purchase orders into our proprietary software.
  • Coordinate and advance project status with internal teams.
  • Schedule orders to production based on standard lead times.
  • Interface with internal systems to ensure seamless order management.
Requirements
  • High school diploma or equivalent from an accredited institution.
  • Minimum of 2 years of experience in a customer service role.
  • Excellent communication and organizational skills.
  • Ability to work in a team environment and adapt to changing priorities.
Preferred Qualifications
  • Associate degree from an accredited institution.
  • Experience in the commercial or residential construction industry.
About Us

Kawneer Company, Inc. is a leading provider of aluminum sheet, plate, and extrusions, as well as innovative architectural products. We are committed to delivering sustainable value to our customers, employees, communities, and stakeholders.

We live our core values and strive to:

  • Act With Integrity - Lead with respect, honesty, transparency, and accountability.
  • Safeguard our Future - Protect and improve the health and safety of our employees, communities, and environment.
  • Grow Stronger Together - Cultivate an inclusive and diverse culture that advocates for equity.
  • Earn Customer Loyalty - Build customer partnerships through best-in-class products and service.
  • Drive Operational Excellence - Pursue continuous improvement through innovation, agility, people development, and collaboration.
  • Create Value - Achieve success by generating and growing value for our stakeholders.

We are an equal opportunity employer committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.