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Instructional Assistant, Technical Support Specialist

2 months ago


Buffalo, New York, United States Per Scholas Full time
About Per Scholas

Per Scholas is a leading organization dedicated to driving equity and opportunity in the technology landscape. Our mission is to unlock the untapped potential of individuals, uplift communities, and meet the needs of employers through rigorous tech training.

Job Summary

We are seeking a dynamic and team-oriented Instructional Assistant to play a crucial role in our organization's mission. The successful candidate will assist in conducting technical training to prepare students for entry to mid-level Information Technology jobs.

Key Responsibilities
  • Classroom Facilitation
    • Assist the Technical Instructor in conducting technical training using a structured and approved curriculum.
    • Facilitate classroom activities in a highly interactive and hands-on style.
    • Consult with the Instructor before providing students with review materials, videos, or other support.
    • Form and lead study groups using the Instructor's evaluations.
    • Assist in gathering necessary tools to conduct lectures and hands-on labs.
    • Be prepared to conduct a lesson if the Instructor needs to be out of the classroom.
  • Managing Student Performance
    • Provide students with ongoing feedback and recognize any challenges early.
    • Work with the Instructor and/or coaches and students to overcome challenges.
    • Coordinate closely with students' instructors and career coaches on enforcing program rules and promoting student success.
    • Implement individualized study plans for students that are struggling in the class.
    • Participate in all required student progress meetings with other members of the team.
  • Administrative
    • Participate in staff meetings.
    • Conduct real-time student data entry in Salesforce and/or Canvas.
Requirements
  • Must be a graduate of a Per Scholas Training Program.
  • Must have obtained all certifications offered in the training course.
  • Ability to teach in a highly interactive and hands-on style.
  • Passion for teaching others.
  • Flexibility to adapt to changes in schedule.
  • Interest in being part of a culture of continuous improvement.
  • Team-oriented.
  • Highly responsive communicator.
  • Excellent verbal communication skills.
What We Offer
  • A competitive hourly rate of $18.00.
  • A dynamic and supportive work environment.
  • The opportunity to make a meaningful impact in the lives of our students.
Equal Employment Opportunity

We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin.