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Patient Services Coordinator

2 months ago

Delray Beach, Florida, United States Gastro Health Full time

Gastro Health is currently seeking a Full-Time Patient Services Coordinator to enhance our operations.

At Gastro Health, we pride ourselves on fostering a supportive work environment that encourages professional growth. Our team is composed of dedicated colleagues and healthcare providers, ensuring a stable work schedule.

This position provides:

  • A favorable work/life balance
  • Standard weekdays – Monday through Friday, with no evenings or weekends
  • Paid holidays and generous paid time off
  • A rapidly expanding team with pathways for career advancement
  • Competitive salary structure
  • Comprehensive benefits package

Key responsibilities include:

  • Welcoming patients in a friendly and efficient manner.
  • Utilizing practice management software to establish provider records, digitize medical documents, and maintain insurance details.
  • Ensuring registration forms are filled out completely and gathering necessary physician information.
  • Confirming that patients have the required referrals on the day of their appointment.
  • Checking insurance benefits and eligibility prior to patient visits and procedures.
  • Collecting applicable payments from patients and accurately posting transactions.
  • Balancing and closing the daily time-of-service batch.
  • Assisting patients with inquiries regarding their balances and collecting payments as needed.
  • Maintaining a clean and organized reception area, including the restocking of business cards.
  • Supporting physicians and care center providers by keeping them informed of schedule changes.
  • Performing various administrative tasks, such as answering incoming calls, taking messages, and routing them appropriately.
  • Scheduling, confirming, and canceling patient appointments.
  • Managing voicemail messages and rescheduling missed appointments.
  • Assisting with record requests and managing the fax inbox.
  • Other responsibilities as assigned.

Minimum qualifications:

  • High school diploma or equivalent
  • At least 2 years of experience in a medical office or similar environment
  • Bilingual (Spanish) preferred
  • Familiarity with eClinicalWorks (eCW) is a plus

We provide a comprehensive benefits package for eligible employees, including:

  • 401(k) retirement plans with employer contributions
  • Discretionary profit-sharing opportunities
  • Health insurance coverage
  • Employer contributions to Health Savings Accounts (HSAs) and Health Reimbursement Arrangements (HRAs)
  • Dental and vision insurance
  • Flexible spending accounts
  • Voluntary life and disability insurance options
  • Accident and critical illness insurance
  • Identity theft and legal insurance
  • Paid time off and discounts at local fitness centers
  • Discounts on services from select providers

Additionally, Gastro Health participates in a program that offers discounts on various entertainment and travel options.

Gastro Health is one of the largest gastroenterology multi-specialty groups in the United States, with over 130 locations nationwide. Our team consists of highly skilled gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are committed to delivering exceptional medical care and a superior healthcare experience.

Gastro Health is proud to be an Equal Opportunity Employer, ensuring a workplace free from discrimination based on race, color, gender, disability, protected veteran status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by law.

We appreciate your interest in becoming part of the Gastro Health team.