Administrative Coordinator

2 days ago

Delray Beach, Florida, United States Greenbrook TMS NeuroHealth Centers Full time
Job Title: Administrative Coordinator

We are seeking a highly skilled and experienced Administrative Coordinator to join our team at Greenbrook TMS NeuroHealth Centers. As an Administrative Coordinator, you will play a vital role in ensuring the smooth operation of our patient intake process, working closely with Consult Coordinators to provide exceptional patient care.

Key Responsibilities:
  • Supervise patient flow from consult to treatment, ensuring timely and efficient processing of patient information.
  • Communicate effectively with Consult Coordinators, physicians, and other stakeholders to resolve insurance-related issues and ensure patient advocacy.
  • Manage prior authorizations, appeals, and other administrative tasks related to patient intake.
  • Assist in scheduling patients for treatment and notify Regional Managers of any scheduling issues or physician availability concerns.
  • Train staff on insurance idiosyncrasies and maintain KPI standards.
Requirements:
  • Bachelor's degree in business, management, marketing, psychology, or a related field preferred.
  • 2-4 years of medical office management experience, with a focus on patient intake and insurance navigation.
  • Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
What We Offer:
  • Competitive pay range based on education level and prior experience.
  • Generous benefits package, including 401(k) with company match, paid time off, and medical/dental/vision benefits.
  • Opportunity to work with a leading provider of Transcranial Magnetic Stimulation therapy and Spravato, FDA-cleared treatments for mental health disorders.

At Greenbrook TMS NeuroHealth Centers, we are committed to providing exceptional patient care and making a positive impact on the lives of those struggling with depression. If you are a motivated and detail-oriented individual with a passion for patient advocacy, we encourage you to apply for this exciting opportunity.

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