Care Coordinator

6 days ago


Delray Beach, Florida, United States Gastro Health Full time
About Gastro Health

Gastro Health is a leading gastroenterology multi-specialty group with over 130 locations throughout the United States. Our team of experienced healthcare professionals is dedicated to providing outstanding medical care and an exceptional healthcare experience.

Job Summary

We are seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to coordinate patient care, handle administrative tasks, and provide exceptional customer service.

Key Responsibilities:
  • Coordinate patient care, including scheduling appointments, procedures, and follow-up visits
  • Handle all administrative tasks, such as data entry, billing, and insurance verification
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner
  • Streamline patient-physician communications to ensure patient satisfaction
  • Assist patients with questions and/or concerns regarding procedures and medical literature
  • Schedule all diagnostic tests, procedures, and follow-up appointments
  • Obtain all authorizations for procedures and tests
  • Call patients to confirm procedures a week in advance
  • Check-out patients at the end of their visit and provide next step instructions
  • Request medical records from doctors and hospitals
  • Return patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results, including stat requests
  • Complete tasks from Electronic Medical Record
  • Reviews open orders every three days and works accordingly
  • Contact patients with test results
  • Sends history and physical forms to outpatient facility
Requirements:
  • High school diploma or GED equivalent
  • Certified Medical Assistant (AAMA) preferred
  • Medical terminology knowledge
Benefits:
  • Comprehensive benefits package, including 401(k) retirement plans, health insurance, dental insurance, vision insurance, and flexible spending accounts
  • Discretionary profit-sharing contributions of up to 4%
  • Voluntary life insurance, voluntary disability insurance, accident insurance, hospital indemnity insurance, critical illness insurance, identity theft insurance, and legal insurance
  • Paid time off and discounts at local fitness clubs and AT&T

Gastro Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. If you are interested in this opportunity, please submit your application.


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