Patient Service Coordinator

15 hours ago

West Palm Beach, Florida, United States RAYUS Radiology Full time
Job Summary

RAYUS Radiology is seeking a highly skilled Patient Service Representative to provide exceptional patient-centered services in our imaging center. As a key member of our team, you will be responsible for delivering quality assurance and customer service satisfaction while facilitating communication between patients, family members, and staff.

Key Responsibilities
  • Provide timely registration of patient arrivals, validating demographic information and collecting out-of-pocket payments.
  • Inform patients about delays and wait times, and follow up to ensure their inquiries or complaints are resolved.
  • Answer patient inquiries, investigate complaints, and direct them to supervisors or other staff members as needed.
  • Obtain and validate photo identifications and insurance cards, scanning relevant documents into patients' charts electronically.
  • Provide consent, financial, and HIPAA compliance-related documents to patients, explaining them thoroughly if necessary.
  • Utilize EHR software, hardware, and programs proficiently to ensure accurate and efficient patient care.
  • Coordinate with interdepartmental professionals to ensure patient satisfaction regarding appointment scheduling and admission/encounter.
  • Verify and dispense oral contrast and preparation instructions to patients scheduled for upcoming appointments.
  • Participate in medical office emergencies, summoning ambulances or EMS as needed, and assist other staff members.
  • Manage outgoing and incoming faxes through electronic and manual fax systems.
  • Maintain administrative office supplies, including RAYUS brochures, cards, and sign-in sheets.
  • Contact referring physician offices to verify information and request necessary data for patient exams.
  • Organize and prioritize tasks to meet deadlines, ensuring efficient patient flow and maintaining a clean and organized work environment.
Medical Records and Tech Support
  • Ensure quality assurance of health records by verifying completeness, accuracy, and proper entry into computer systems.
  • Retrieve and release health information data/medical records in adherence to HIPAA and company policies.
  • Interact and work cooperatively with patients and team members of different diversities, ensuring inclusion.
  • Work as a liaison between healthcare providers and offices in a timely manner.
  • Utilize EHR software, hardware, and programs proficiently to ensure accurate and efficient patient care.
  • Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures.
  • Professionally hold Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patients.
Requirements
  • Alignment of company mission and embodiment of core values of RAYUS Radiology.
  • Adherence and compliance to company policies, procedures, operational objectives, and goals.
  • Maintain strict confidentiality of PHI in adherence to HIPAA regulations.

  • Patient Access Coordinator

    23 hours ago

    West Palm Beach, Florida, United States HSS Full time

    Unlock Your Potential at HSSJoin a team of dedicated professionals who share your passion for delivering exceptional patient care. As a Patient Access Specialist, you will play a vital role in ensuring seamless access to our world-class healthcare services.About the RoleThis is an exciting opportunity to join a dynamic team at Hospital for Special Surgery...

  • Patient Access Coordinator

    1 day ago

    West Palm Beach, Florida, United States HSS Full time

    Join Our Team as a Patient Access SpecialistHospital for Special Surgery (HSS) is a leading healthcare provider, and we're seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring seamless patient registration and access to our services.Key Responsibilities:Coordinate...

  • Patient Service Representative

    4 weeks ago

    West Palm Beach, Florida, United States RAYUS Radiology Full time

    Job Title: Patient Service RepresentativeRAYUS Radiology is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in providing exceptional patient-centered services, supporting the imaging center front office, medical records, and technicians.Key Responsibilities:Front...

  • Patient Care Coordinator

    1 month ago

    West Palm Beach, Florida, United States VNA of Florida Full time

    Job DescriptionAbout the RoleThe Visiting Nurse Association of Florida (VNA) is seeking a highly skilled and compassionate Registered Nurse to join our team in various Florida locations.Key ResponsibilitiesDevelop and implement high-quality care plans for patients in their homes, ensuring seamless coordination with healthcare teams.Conduct thorough...

  • Patient Access Coordinator Manager

    2 weeks ago

    West Palm Beach, Florida, United States Advanced Management USA, LLC Full time

    Job SummaryThis role is responsible for designing, coordinating, and implementing patient engagement and care systems. The successful candidate will manage and support patient scheduling, ensuring seamless operations within the call center.Key ResponsibilitiesManage day-to-day call center operations, focusing on customer service and productivity.Ensure call...

  • Patient Care America Intake Coordinator

    9 hours ago

    Pompano Beach, Florida, United States Patient Care America Full time

    Job SummaryThe Intake Coordinator is a key role at Patient Care America, responsible for managing referrals from various sources. This includes entering patient demographics into our system, communicating with referral sources, and developing relationships with external partners. Daily responsibilities also include answering and routing company calls,...

  • Patient Service Representative

    4 weeks ago

    West Palm Beach, Florida, United States RAYUS Radiology Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at RAYUS Radiology. As a Patient Service Representative, you will play a critical role in providing exceptional patient-centered services, ensuring quality assurance, and delivering outstanding customer service.Key...

  • Funeral Services Coordinator

    6 hours ago

    West Palm Beach, Florida, United States Service Corporation International Full time

    Job SummaryWe are seeking a compassionate and detail-oriented Funeral Services Assistant to join our team at Service Corporation International. As a Funeral Services Assistant, you will play a vital role in supporting funeral operations, providing exceptional customer service, and ensuring that families receive the highest level of care and respect during...

  • Bilingual Patient Care Coordinator

    3 weeks ago

    West Palm Beach, Florida, United States NEUROSPINE PLUS LLC Full time

    Job OpportunityWe are seeking a highly skilled and bilingual (Spanish) Scheduler/Patient Care Specialist to join our team at NeuroSpine Plus LLC. As a key member of our multi-disciplinary practice, you will play a vital role in ensuring accurate medical records, scheduling appointments, and communicating with patients effectively.Responsibilities:Schedule...

  • Client Services Coordinator

    2 months ago

    West Palm Beach, Florida, United States RELIVE Health Wellington Full time

    Job OverviewBenefits and OpportunitiesCareer Advancement PotentialLocation-Specific Service BenefitsCompany InsightRELIVE is a leading health and wellness facility dedicated to prioritizing client needs and crafting tailored wellness strategies for exceptional outcomes. We focus on sustainable solutions that empower our clients to enhance their well-being...

  • Client Services Coordinator

    2 months ago

    West Palm Beach, Florida, United States RELIVE Health Wellington Full time

    Job OverviewBenefits and OpportunitiesCareer Advancement PotentialService Benefits Varying by LocationCompany IntroductionRELIVE is a leading health and wellness facility dedicated to prioritizing client needs by crafting tailored wellness strategies for exceptional outcomes. We focus on long-term solutions that empower our clients to enhance their...

  • Healthcare Service Coordinator

    4 weeks ago

    West Palm Beach, Florida, United States Elevance Health, Inc. Full time

    Job SummaryWe are seeking a skilled LTSS Service Coordinator to join our team at Elevance Health, Inc. This is a field-based position that requires travel to various counties, including Lee, Sarasota, Palm Beach, St. Lucie, Broward, and Miami-Dade.Key ResponsibilitiesCoordinate healthcare services for clients in need of long-term support and services.Work...

  • Bilingual Patient Care Coordinator

    4 hours ago

    West Palm Beach, Florida, United States NEUROSPINE PLUS LLC Full time

    Job OverviewNeuroSpine Plus LLC is seeking a highly skilled Bilingual Patient Care Coordinator to join our team. As a key member of our front desk staff, you will be responsible for ensuring accurate medical records, scheduling appointments, and communicating with patients effectively.Key ResponsibilitiesSchedule new and follow-up appointments for...

  • Patient Access Coordinator

    1 month ago

    West Palm Beach, Florida, United States Hospital for Special Surgery Full time

    {"h3": "Overview"} We are seeking a highly skilled Patient Access Specialist to join our team at Hospital for Special Surgery. As a Patient Access Specialist, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. Your expertise in customer service, registration/scheduling, insurance, and HSS...

  • Patient Access Coordinator

    4 weeks ago

    West Palm Beach, Florida, United States Hospital for Special Surgery Full time

    Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team at Hospital for Special Surgery. As a Patient Access Specialist, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers, while ensuring accurate and efficient registration and scheduling processes.The ideal...

  • Patient Access Coordinator

    1 week ago

    West Palm Beach, Florida, United States Foundcare, Inc. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Foundcare, Inc. This role is responsible for ensuring the accurate and timely registration of patients, as well as providing exceptional customer service to our patients and staff.Key ResponsibilitiesRegister patients accurately and efficiently,...

  • Patient Access Coordinator

    1 week ago

    West Palm Beach, Florida, United States FoundCare Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at FoundCare Inc. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients.Key ResponsibilitiesAccurately and efficiently register patients, ensuring all necessary information is...

  • Patient Access Coordinator

    1 day ago

    West Palm Beach, Florida, United States FoundCare Inc Full time

    Job Title: Patient Access RepresentativeFoundCare Inc is seeking a highly skilled Patient Access Representative to join our team. As a key member of our front desk staff, you will be responsible for ensuring the smooth registration process for patients, while providing exceptional customer service and support.Key Responsibilities:Accurately and efficiently...

  • Patient Access Coordinator Manager

    2 days ago

    Palm Beach, Florida, United States Advanced Management USA, LLC Full time

    Job SummaryThis role is responsible for designing, coordinating, and implementing patient engagement and care systems. The successful candidate will manage and support patient scheduling, ensuring seamless coordination and communication between healthcare providers and patients.Key ResponsibilitiesManage day-to-day operations within the call center, focusing...

  • Patient Care Coordinator

    5 days ago

    West Palm Beach, Florida, United States Alternatives in Treatment LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Relations Specialist to join our team at Alternatives in Treatment LLC. As a key member of our treatment team, you will play a vital role in enhancing the quality of patient care and satisfaction.Key Responsibilities:Provide exceptional customer service to patients, ensuring their needs are...