Quality Assurance Specialist I

2 weeks ago

Stratford, Connecticut, United States Clarity Software Solutions Full time
Job Overview

Position: Scan Verification Associate I – 2nd Shift

At Clarity Software Solutions, we are dedicated to providing seamless healthcare document management solutions, assisting our clients in navigating the dynamic healthcare landscape while enhancing member engagement.


What We Provide:

  • Competitive salary.
  • Comprehensive benefits package including Medical, Dental, and Vision coverage.
  • 401k plan with company matching.
  • A nurturing and growth-focused work environment.

Role Summary:

The Scan Verification Associate I plays a crucial role in ensuring the quality and precision of all correspondence dispatched from the Clarity Output Solutions (COS) facility. This position employs various proprietary and third-party tools to audit tasks prior to their release from the facility. The Scan Verification Associate I is tasked with confirming that all jobs scheduled for the day are executed according to COS standards. A sharp attention to detail and adept problem-solving abilities are essential for identifying and rectifying issues related to missing or damaged items. This role reports to the Director of Production Operations for the Second Shift or the Quality Assurance Manager.


Key Responsibilities:

  • Reconciles piece counts for all inserted jobs.
  • Conducts necessary quality control (QC) inspections on each task in accordance with established guidelines.
  • Reviews reports and signatures on job tickets to verify that all production stages have been documented.
  • Records all necessary recoveries for items within jobs that require attention.
  • Identifies and segregates jobs that are incomplete or need further work for reconciliation.
  • Utilizes COS proprietary QC systems to align cards with carriers.
  • Collaborates with other departments to meet manufacturing objectives.
  • Assists with light maintenance and cleaning tasks as required.
  • Maintains general housekeeping duties, including waste removal and facility upkeep.
  • Performs additional tasks as assigned by management.

Educational Background:

• High School Diploma or equivalent preferred.


Experience & Skills:

  • At least 1 year of experience in a quality control or manufacturing setting preferred.
  • Proficient in navigating web browsers.
  • Basic math and reading skills are essential.

Personal Qualities:

  • Ability to adapt to increased production demands swiftly.
  • Strong critical thinking and problem-solving capabilities.
  • Effective in both independent and team settings.
  • Positive response to the challenges of a fast-paced work environment.
  • Safety-conscious mindset.
  • Excellent interpersonal and customer service skills.
  • Demonstrates strong organizational skills and attention to detail.
  • Motivated to learn, grow, and improve.
  • Quality-focused and dedicated.

Physical Requirements:

  • Ability to safely lift up to 50 lbs.
  • Ability to safely push/pull up to 100 lbs.
  • Capability to stand on a concrete floor for extended periods.
  • Must be able to walk, stoop, kneel, twist, and bend freely.
  • Ability to sit for prolonged periods.

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