Front Desk Supervisor

3 days ago


San Diego, California, United States Stanford Hotel Group Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Stanford Hotel Group. As a key member of our hotel operations team, you will be responsible for directing and administering Front Office operations to deliver exceptional guest service and financial responsibility.

Key Responsibilities
  • Direct and supervise Front Office staff to ensure seamless guest check-in and check-out processes
  • Monitor and maintain accurate records of guest interactions, including complaints and feedback
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other hotel departments to ensure seamless operations and excellent guest experience
  • Manage front desk operations, including cash handling, credit card processing, and room assignments
Requirements
  • High school diploma or equivalent required; some college preferred
  • Minimum 3-4 years of customer service experience, with 1-2 years of supervisory experience
  • Previous experience in a hotel or hospitality setting, with knowledge of PMS systems
  • Excellent communication and interpersonal skills, with ability to work effectively with guests and staff
  • Ability to work a varied schedule, including weekends and holidays
Preferred Qualifications
  • Previous experience as a Front Desk Supervisor or in a similar role
  • Knowledge of hotel operations and management principles
  • Ability to analyze data and make informed decisions to improve guest satisfaction and hotel operations
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

  • Front Desk Manager

    3 days ago


    San Diego, California, United States JC Resorts Full time

    **Job Summary**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at JC Resorts. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring a high level of customer satisfaction, and providing exceptional service to our guests.**Key Responsibilities:**Assist management in...


  • San Marcos, California, United States Fairfield Inn & Suites San Diego NorthSan Marcos Full time

    Fairfield Inn San Marcos is seeking a dynamic and experienced individual to join our team as a Front Desk Supervisor. Our hotel is known for its commitment to excellence in guest service, providing a welcoming environment for both leisure and business travelers.Position Overview: As a Front Desk Supervisor, you will play a pivotal role in maintaining the...


  • San Diego, California, United States Residence Inn San Diego Poway Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Residence Inn San Diego Poway. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading the front desk team, and ensuring a seamless guest experience.Key ResponsibilitiesGuest Service: Ensure all guests are served...


  • San Diego, California, United States Rancho Bernardo Inn Full time

    Position Title: Front Desk SupervisorDepartment: Guest ServicesOverview:As a vital member of the hospitality team, the Front Desk Supervisor plays a crucial role in ensuring a seamless experience for all guests. This position involves overseeing the daily operations of the front desk, ensuring that all guests are greeted warmly and their needs are met...


  • San Diego, California, United States Plazahotelelpaso Full time

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Plazahotelelpaso. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk operations, and ensuring that our hotel meets the highest standards of quality and sustainability.Key...


  • San Diego, California, United States Excel Hotel Group Full time

    Job SummaryAs a Front Desk Supervisor at Excel Hotel Group, you will play a crucial role in ensuring the efficient and effective operation of the Front Desk department. Your primary responsibility will be to guide and direct line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training,...


  • San Diego, California, United States Ultimate Staffing Full time

    Job Summary:Ultimate Staffing is seeking a highly skilled and service-oriented Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting administrative tasks.Key Responsibilities:Customer Service: Greet clients and visitors, answer...


  • San Diego, California, United States IHG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at IHG Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesGuest Check-In/Check-Out: Process...


  • San Francisco, California, United States NFC Amenity Management Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Lead to join our team at NFC Amenity Management. As a Front Desk Lead, you will be responsible for providing exceptional customer service and ensuring a smooth operation of our front desk services.Key ResponsibilitiesProvide top-notch customer service to residents and guests, responding to...


  • San Diego, California, United States SCI Shared Resources LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at SCI Shared Resources LLC. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our business functions.Key Responsibilities:Front Desk Operations:...


  • San Diego, California, United States free-classifieds-usa Full time

    Job Summary: We are seeking a highly skilled Front Desk Supervisor Overnight to join our team at free-classifieds-usa. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Assist staff with expediting problem payments and resolving...


  • San Diego, California, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hotel Resource. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Assist guests efficiently,...


  • San Diego, California, United States Choice Hotels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Services: Greet and engage all...


  • San Diego, California, United States Rancho Bernardo Inn Full time

    Front Desk SupervisorJob Category: Guest ServicesOverviewIn the stunning surroundings of San Diego, we provide a comprehensive benefits package that includes complimentary meals and employee discounts. We are looking for dedicated professionals who are passionate about the Hospitality Industry and eager to enhance our guests' experiences.About Rancho...


  • San Diego, California, United States AIRSCULPT Full time

    Front Desk Receptionist (Patient Concierge)AIRSCULPT is seeking a highly skilled Front Desk Receptionist (Patient Concierge) to provide exceptional patient care and support in our practice.Main Responsibilities:Welcome patients and answer calls in a professional and courteous mannerManage clinic schedules and appointments with accuracy and efficiencyMaintain...


  • San Diego, California, United States Ultimate Staffing Full time

    Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Ultimate Staffing. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our staff and visitors.Key Responsibilities:Provide front desk administrative...


  • San Diego, California, United States The Briad Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at The Briad Group. As a Front Desk Representative, you will be the first point of contact for our guests and will play a critical role in creating a positive and memorable experience for them.Key ResponsibilitiesProvide exceptional customer service...


  • San Diego, California, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hotel Resource. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Assist guests efficiently,...


  • San Diego, California, United States Kona Kai Resort & Spa, a Noble House Resort Full time

    About UsKona Kai Resort & Spa, a Noble House Resort, is a boutique urban resort located on Shelter Island. We are a team of passionate individuals dedicated to providing exceptional service to our guests.Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be...


  • San Diego, California, United States JC Resorts Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at JC Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Attend to arriving and departing...