Regional Director
7 days ago
We are seeking a highly skilled and experienced Regional Director to lead our Support Services departments. The ideal candidate will have a strong background in healthcare management and a proven track record of success in driving operational efficiency and quality improvement.
Key Responsibilities- Develop and implement policies, programs, and practices to ensure quality and efficiency of services
- Oversee the day-to-day operations of Support Services departments, including facilities, EVS, call center, purchasing, imaging, laboratory, marketing, communications, community relations, food services, optical services, and credentialing
- Plan, direct, and evaluate service deliverables, including performance metrics and goal setting
- Provide strategic leadership to management to ensure management efficiencies and cost effectiveness
- Develop and implement standardized Support Services policies and procedures
- Review customer complaints and resolve patient concerns in a timely manner
- Interview, hire, initiate corrective action, and termination decisions; monitor employee performance and conduct evaluations
- Act as a consultant to unit leaders in areas of employee relations, recruitment, hire, coach, and termination
- Assist with preparation and review of annual performance evaluations
- Facilitate quarterly quality improvement programs and presentations
- Develop policies and procedures assigned, implement policies and procedures to staff, and continuously evaluate and seek to improve standards and methods of nursing care
- Conduct studies and report findings, participate in assigned committees and/or projects
- Assess, initiate, and re-evaluate site procedures to ensure compliance with company policies
- Participate in the development and implementation of business development and marketing plans
- Interface with internal and external customers, providing problem-solving abilities
- Keep CEO informed of issues and concerns affecting the organization
- Maintain appropriate staffing levels for the efficient operations of Riverside Medical Clinic
- Bachelor's Degree in Business Administration or related field; Master's Degree preferred
- Minimum five years of healthcare management experience in a Business/Support or Operations environment
- Knowledge of State, Federal, regulations as it pertains to AAAHC or other recognized accrediting guidelines
- Challenging and rewarding work environment
- Growth and Development Opportunities within UHS and its Subsidiaries
- Competitive Compensation
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Regional Director
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