Bilingual Patient Services Coordinator

2 weeks ago


Tulsa, Oklahoma, United States University of Oklahoma Full time

Position Title: Patient Services Coordinator at OU Health Physicians Tulsa

At OU Health Physicians Tulsa, our patients gain access to cutting-edge medical innovations offered by a prestigious university clinic. Our committed team guarantees an outstanding experience for every individual. As a Patient Services Coordinator, you are instrumental in providing excellent customer service and essential administrative support to ensure the facility operates efficiently.

Key Responsibilities:

  • Appointment Management: Organize patient appointments, manage check-ins and check-outs, verify the accuracy of forms, process payments, and oversee the cash handling.
  • Documentation and Filing: Oversee patient records, produce necessary copies, and maintain secure filing systems.
  • Insurance and Referrals: Assist patients with financial questions, confirm insurance information, and verify primary care providers.
  • Additional Duties: Maintain strict confidentiality of patient information, engage professionally with patients and colleagues, and perform other related tasks as required.

Qualifications:

Education: High school diploma or GED
Experience: Minimum of 12 months in a customer service environment (a combination of experience and training is acceptable)

Physical Requirements:

  • Standard medical front office responsibilities including typing and phone handling
  • Mobility of up to 20% may be necessary (moving between different areas)

If selected, verification of academic credentials and certifications pertinent to the role may be required.

Why Choose the University of Oklahoma: OU promotes an inclusive atmosphere that values respect, collaboration, and innovation—key components in our mission to achieve excellence and transform lives. Embracing diversity and individual experiences enhances our learning and working environment, propelling us toward global advancement.



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