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Patient Services Interpreter
2 months ago
Role Summary: The Healthcare Language Specialist plays a vital role in ensuring effective communication between healthcare providers and patients who have limited English proficiency. This position is essential for delivering precise interpretation of crucial medical information during patient consultations.
Key Responsibilities:
- Provide accurate and timely interpretation services for healthcare professionals and patients.
- Assist with front office operations, including patient greeting and registration.
- Manage appointment scheduling and maintain patient records.
- Handle incoming calls and respond to patient inquiries.
- Verify and collect patient insurance details and payments.
Qualifications:
- High School Diploma or GED is mandatory.
- Certification as a medical interpreter is required.
- Preferred: Associate's degree or three years of relevant experience in healthcare or human services.
- Fluency in both Spanish and English is essential.
- Experience in medical billing and coding is advantageous.
- Proficiency in spreadsheet and word processing software is preferred.
- Strong interpersonal and customer service skills are necessary.
- Ability to thrive in a dynamic, fast-paced environment.
- Professional communication skills, both verbal and written, are required.
- Capability to manage multiple tasks independently and collaboratively.
- Maintain a professional appearance and uphold confidentiality standards.
This role is classified as a 'Safety-Sensitive' position, which entails strict adherence to company policies regarding substance use.
