Healthcare Patient Services Coordinator

2 weeks ago

Upper Marlboro, Maryland, United States Amedisys Full time

Overview:

Are you an experienced and empathetic healthcare professional seeking a fulfilling role in home health as a patient services coordinator? If so, Amedisys, a prominent and reputable provider of home health and hospice services in the U.S., is looking for you. Compensation:
  • $32.89 per hour
Benefits and Perks:
  • Comprehensive benefits package with affordable health insurance options.
  • 401k plan with employer matching.
  • Up to $500 in wellness rewards and $1,200 in complimentary healthcare services annually.
  • Mental health support services.
  • Coverage for infertility treatments, adoption reimbursement, and paid parental leave.
  • Assistance with student loans, tuition reimbursement, and refinancing options.
  • And additional benefits.
Advantages of Working with Us:
  • Community-oriented care centers that foster a supportive and inclusive workplace.
  • Improved work/life balance and greater flexibility compared to traditional settings.
  • Job security and opportunities for advancement within a growing organization.
  • The chance to significantly impact the lives of patients and their families by providing essential care in their homes.
What Our Caregivers Say: "I have worked here just shy of a year and it's the best job I've ever had. We have an awesome team and administration is very supportive. I never felt so appreciated. Your time off is really yours." - Amedisys caregiver About Amedisys: Amedisys is a leading provider of home health, hospice, and high-acuity care, dedicated to assisting patients and families in navigating the complex healthcare landscape. With a commitment to compassionate, patient-centered care, you would be joining a team of professionals focused on enhancing the lives of those they serve.

Key Responsibilities:
  • Schedule and ensure timely completion of patient assessment visits, including all Oasis visits.
  • Assign and schedule clinicians efficiently, optimizing geography and skill matching.
  • Collaborate with field clinicians to ensure all patient visits are completed as directed.
  • Manage incoming calls from patients and field staff regarding scheduling concerns.
  • Refer clinical and performance-related issues to the clinical manager.
  • Monitor hospitalized patients and ensure appropriate follow-up by the team.
  • Support the clinical manager in maintaining effective communication with patients, clinicians, referral sources, and other personnel.
  • Generate relevant reports and respond to workflow, taking necessary actions.
  • Assist with the transfer of patients between care centers and/or hospice services.
  • Maintain the supply closet, ensuring supplies are up to date and appropriately packaged.
  • Perform additional duties as assigned.
Qualifications:
Required:
  • High School diploma or GED equivalent.
Preferred:
  • One year of scheduling experience in a healthcare setting.
  • One year of administrative experience in a healthcare environment.
Our compensation reflects the cost of labor across various U.S. geographic markets and may vary based on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status, or any other legally protected characteristic.

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