Financial Aid Administration Officer

1 week ago


Winter Park, Florida, United States Full Sail University Full time

If you are seeking an opportunity to enhance your skills, contribute to the community, and thrive in a supportive environment, consider joining Full Sail University. We offer a variety of career paths, excellent benefits, and a workplace that fosters creativity while providing a fulfilling and challenging experience.

As a Financial Aid File Administrator, you will oversee the financial aid process for online students from enrollment through graduation. Your role will involve ensuring adherence to all Title IV regulations while creating a seamless and positive experience for our students.

Key Responsibilities:

  • Timely and accurate processing of reports.
  • Repackaging financial aid for subsequent academic years.
  • Conducting verifications on new ISIRs.
  • Packaging private loans, SFCA, and Plus loans as necessary.
  • Processing audit corrections.
  • Responding to requests from Student Advisors.
  • Adjusting student financial aid packages for credits from previous training.
Additional Duties:
  • Complying with Full Sail University's policies and procedures.
  • Maintaining confidentiality of sensitive company and personnel information.
  • Exhibiting a strong commitment to the organization’s mission and values.
  • Adhering to attendance standards.
  • Performing other assigned duties as needed.
Supervisory Responsibilities: None

Required Competencies:
  • Strong integrity and commitment to student satisfaction.
  • Effective verbal and written communication skills.
  • Excellent decision-making and analytical skills.
  • Attention to detail.
  • Demonstrated time management and organizational abilities.
  • Capability to manage multiple tasks and provide accurate service in a fast-paced environment.
  • Knowledge of Title IV regulations.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and adapt to change.
  • Skill in maintaining confidentiality in accordance with FERPA guidelines.
Education and Experience:
  • Bachelor's degree preferred or two years of relevant administrative or financial aid experience.
  • Must maintain good standing in all Federal Title IV programs and stay updated with financial aid regulations.
Technical Skills:
  • Proficiency in Microsoft Office Suite.
Work Environment:

This role may require prolonged periods of sitting, data entry, and occasional lifting. Flexibility to work a 40-hour week, including potential overtime, evenings, and weekends, is essential. The position allows for a hybrid work model, combining remote work with on-campus responsibilities.

Full Sail University is an Equal Opportunity Employer.

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