Financial Aid Program Manager

2 weeks ago


Winter Garden, Florida, United States OCOM Full time
SUMMARY:

Oversee the operations of OCOM's Financial Aid Office, ensuring that all financial assistance programs align with institutional objectives and standards.

KEY RESPONSIBILITIES:
  • Provide administrative support for the daily functions of the Financial Aid Office and Student Services.
  • Ensure compliance with established financial aid policies throughout the aid distribution process.
  • Manage correspondence related to financial aid inquiries.
  • Maintain the Financial Aid Office schedule, handle incoming calls, welcome visitors, and provide information regarding office policies and services.
  • Design and create presentations, infographics, flyers, and various reports.
  • Advise students on financial aid processes, awards, scholarships, and debt management strategies.
  • Monitor participation, compile reports, and prepare materials for the Debt Management Program and related presentations.
  • Assist in the preparation of reports for scholarship committee meetings and the OCOM Scholarship Donor Stewardship program.
  • Conduct informational sessions for current and prospective students.
  • Track and analyze medical student payments, outstanding balances, and refund statuses.
  • Ensure the confidentiality of student records in accordance with FERPA regulations.
  • Collaborate on the Title IV application process for OCOM.
  • Support the Director with accreditation tasks, including document preparation, data collection, and entry.
  • Perform additional related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
  • None
QUALIFICATIONS:
  • Bachelor's degree or higher.
  • Prior experience in financial aid or higher education administration is required.
  • A collaborative team player who values mutual support and teamwork.
KEY COMPETENCIES AND SKILLS:
  • Excellent oral and written communication abilities.
  • Strong interpersonal skills to effectively engage with faculty, staff, students, and the public.
  • Attention to detail and the ability to maintain confidentiality are crucial.
  • Ability to respond calmly in high-pressure situations.
  • Effective listening and positive communication skills.
  • Ability to collaborate with healthcare professionals.
  • Strong organizational skills to prioritize tasks effectively.
  • Capability to exercise independent judgment in complex situations.
  • Experience managing multiple projects while meeting strict deadlines.
  • Strong time management skills, particularly under stress.
  • Proficient public speaking skills.
  • Able to relate well to a diverse student body and other stakeholders.
  • Ability to work independently and as part of a diverse team.
  • Demonstrate tact, courtesy, and discretion in all interactions.
  • Maintain high energy and enthusiasm for OCOM.
BENEFITS:
  • Annual Salary: $50,000
  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Savings Plan (401k, IRA)
  • Life Insurance Options (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick Leave & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short and Long Term Disability Coverage
  • Opportunities for Training & Professional Development to enhance career growth.
  • A supportive and collaborative work environment.


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