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Financial Aid Program Manager

2 months ago

Winter Garden, Florida, United States OCOM Full time
Job Overview

SUMMARY:

The Financial Aid Coordinator will oversee the financial aid initiatives and activities at OCOM, ensuring that all assigned functions align with the institution's strategic goals and objectives.

KEY RESPONSIBILITIES:

  • Provide administrative assistance to the daily operations of the Financial Aid Office and Student Services.
  • Ensure compliance with established financial aid policies throughout the aid process.
  • Draft, send, and manage communications related to financial aid.
  • Maintain the Financial Aid Office's schedules, manage incoming calls, welcome visitors, and address inquiries from students and guests regarding office procedures and services.
  • Design and create presentations, infographics, brochures, and various reports.
  • Advise students on financial aid processes, awards, scholarships, and debt management strategies.
  • Monitor participation, compile reports, and prepare materials for the Debt Management Program and other presentations.
  • Assist in the preparation and organization of reports for scholarship committee meetings and the OCOM Scholarship Donor Stewardship program.
  • Conduct informative sessions for current and prospective students.
  • Track and analyze medical student payments, outstanding balances, and refund statuses.
  • Uphold the confidentiality of student records in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Collaborate on the Title IV application process for OCOM.
  • Support the Director with accreditation tasks, including document preparation, data collection, and entry.
  • Perform additional related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

  • None

QUALIFICATIONS:

  • A Bachelor's degree or higher is required.
  • Prior experience in financial aid or higher education administration is essential.
  • A collaborative team player who values mutual support and teamwork.

KEY COMPETENCIES AND SKILLS:

  • Excellent oral and written communication abilities.
  • Strong interpersonal skills to effectively engage with faculty, staff, students, and the public.
  • Ability to maintain confidentiality and attention to detail.
  • Composed and appropriate responses in high-pressure situations.
  • Positive listening and communication skills.
  • Ability to collaborate with healthcare professionals.
  • Strong organizational skills to prioritize tasks effectively.
  • Capability to exercise independent judgment in complex situations.
  • Experience managing multiple projects while meeting strict deadlines.
  • Effective time management skills, especially under stress.
  • Strong public speaking abilities.
  • Ability to relate well with a diverse student body and other stakeholders.
  • Proficient in working independently as well as within a diverse team.
  • Demonstrate tact, courtesy, and discretion in all interactions.
  • Maintain a high level of energy and enthusiasm for OCOM.

BENEFITS:

  • Annual Salary: $50,000
  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Savings Plan (401k, IRA)
  • Life Insurance Options (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick Leave & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short and Long-Term Disability Coverage
  • Professional Development Opportunities to support career advancement.
  • A collaborative and supportive work environment.