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Financial Aid Operations Coordinator
2 months ago
Join Full Sail University and take advantage of a unique opportunity to contribute to the community while advancing your career. We offer a dynamic work environment that fosters creativity and provides a fulfilling experience.
As a Financial Aid File Administrator, you will oversee the financial aid process for online students from enrollment through graduation. Your role will involve ensuring adherence to all Title IV regulations while creating a supportive and efficient experience for students.
This position allows for a hybrid work model, combining remote work with on-campus responsibilities. Please note that management reserves the right to modify this arrangement as needed.
Key Responsibilities:
- Timely and accurate processing of financial aid reports.
- Repackaging of financial aid for subsequent academic years.
- Verification processing for new ISIRs.
- Packaging of private loans, SFCA, and Plus loans as required.
- Execution of audit corrections.
- Responding to inquiries from Student Advisors.
- Adjusting financial aid packages for students with prior training credits.
- Complying with Full Sail University's policies and procedures.
- Maintaining confidentiality of sensitive company and personnel information.
- Exhibiting a strong commitment to the organization's mission and values.
- Adhering to attendance standards.
- Performing other assigned duties as necessary.
Required Competencies:
- Strong integrity and dedication to student satisfaction.
- Excellent verbal and written communication skills.
- Effective decision-making and analytical skills.
- Attention to detail.
- Proficient time management and organizational abilities.
- Capability to manage multiple tasks in a fast-paced environment.
- Understanding of Title IV regulations.
- Proficiency in Microsoft Office Suite.
- Ability to adapt to change and demonstrate initiative.
- Capacity to work independently and efficiently.
- Ability to handle sensitive academic and financial information in compliance with FERPA guidelines.
- A bachelor's degree is preferred, or two years of relevant administrative or financial aid experience.
- Must maintain good standing in all Federal Title IV programs and stay updated with financial aid regulations.
- Proficiency in Microsoft Office Suite.
This role requires the ability to remain seated for extended periods, perform data entry, and engage in minor lifting. Flexibility to work a 40-hour week, including potential overtime, evenings, and weekends, is essential.
Full Sail University is an Equal Opportunity Employer.
