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Financial Aid Program Manager

2 months ago

Winter Garden, Florida, United States OCOM Full time
SUMMARY:

Oversee the operations of OCOM's Financial Aid Office, ensuring that all financial assistance programs align with institutional objectives and standards.

KEY RESPONSIBILITIES:
  • Provide administrative support for the daily functions of the Financial Aid Office and Student Services.
  • Ensure compliance with established financial aid policies throughout the aid distribution process.
  • Draft, send, and manage communications related to financial aid.
  • Maintain the Office of Financial Aid schedules, manage incoming calls, welcome visitors, and address inquiries from students and guests regarding office operations.
  • Design and create presentations, infographics, flyers, and various reports.
  • Advise students on financial aid processes, scholarship opportunities, and debt management strategies.
  • Monitor participation, compile reports, and prepare materials for the Debt Management Program and other educational sessions.
  • Assist in the preparation of reports for scholarship committee meetings and the OCOM Scholarship Donor Stewardship initiative.
  • Conduct informational sessions for prospective and current students.
  • Track and analyze medical student payments, outstanding balances, and refund statuses.
  • Uphold the confidentiality of student records in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Collaborate on the Title IV application process for OCOM.
  • Support the Director with accreditation-related tasks, including document preparation and data management.
  • Perform additional related duties as required.
SUPERVISORY ROLE:
  • No supervisory responsibilities.
QUALIFICATIONS:
  • Bachelor's degree or higher.
  • Prior experience in financial aid or higher education administration is essential.
  • A collaborative team member who values cooperation and mutual support.
ESSENTIAL SKILLS:
  • Excellent verbal and written communication abilities.
  • Strong interpersonal skills to effectively engage with faculty, staff, students, and the public.
  • Ability to maintain confidentiality and attention to detail.
  • Composed and appropriate response in high-pressure situations.
  • Effective listening and positive communication skills.
  • Ability to collaborate with healthcare professionals.
  • Strong organizational skills to prioritize tasks effectively.
  • Capability to exercise independent judgment in complex scenarios.
  • Manage multiple projects while adhering to strict deadlines.
  • Strong time management skills and ability to work under pressure.
  • Proficient public speaking abilities.
  • Ability to relate well to a diverse student body and other stakeholders.
  • Capacity to work independently and as part of a diverse team.
  • Demonstrate tact, courtesy, and discretion in all interactions.
  • Maintain high energy and enthusiasm for OCOM.
BENEFITS:
  • Annual Salary: $50,000
  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Savings Plan (401k, IRA)
  • Life Insurance Options (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave Policies (Maternity, Paternity)
  • Short Term & Long Term Disability Coverage
  • Opportunities for Training & Professional Development to foster career growth.
  • A supportive and collaborative workplace environment.