Customer Success Manager

1 week ago


Étreux, Hauts-de-France, United States Sama Full time
About the Role

We're seeking a seasoned professional with a background in HR or Customer Success to spearhead our Client Growth initiative. As a key member of our team, you'll be responsible for building and maintaining strong relationships with our valued clients, driving revenue growth, and expanding our reach.

Key Responsibilities
- Develop and implement tailored success plans to help clients achieve their goals and maximize ROI.
- Collaborate closely with our sales team to identify upsell opportunities and drive revenue growth.
- Foster long-lasting partnerships by being the go-to contact for our clients across the business.

Requirements
- Minimum 3-5 years of experience in HR or Customer Success.
- Proven track record of driving revenue growth and expansion.
- Excellent communication and relationship-building skills.
- Strong ability to set and exceed KPIs and performance goals.

Benefits
- Competitive salary: $60,000 - $80,000 per annum.
- Hybrid working model with flexible remote options and office space in Boston.
- Opportunities for career growth and development within a dynamic team.
- Access to professional coaching and regular training and development opportunities.

About Us
We're a mission-driven organization committed to empowering employees worldwide. We value adaptability, inclusivity, and honesty, and we're looking for like-minded individuals to join our team. If you're passionate about driving client growth and expansion, we'd love to hear from you.

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