Customer Success Professional

1 week ago


Étreux, Hauts-de-France, United States Localizationacademy Full time
Be Part of Our Innovative Team

Join us at Localization Academy and be part of a dynamic team that's pushing the boundaries of AI-driven translation solutions. As a Customer Success Manager, you'll play a key role in delivering exceptional customer experiences that drive growth and retention. With a customer-centric mindset and a passion for understanding and meeting customer needs, you'll thrive in this fast-paced environment and make a real impact on our customers' success. We're looking for an experienced professional with a proven track record in customer success, account management, or related roles. If you're a collaborative problem-solver with excellent strategic thinking skills, we want to hear from you

About the Role

This is a full-time position based out of our Indianapolis, IN office with a hybrid work model. We're also considering candidates in the Washington D.C., New York City, and Boston metropolitan areas, where you'll start fully remote and later transition to hybrid as offices open. Fully remote applicants are welcome to apply as well. The ideal candidate will have a bachelor's degree in Business Administration, Marketing, or a related field, and 5+ years of experience in the translation and localization/language services industry.

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