Concrete Dispatch Coordinator

1 week ago


Franklin, Wisconsin, United States Ozinga Full time
Job Summary

We are seeking a highly skilled and organized Dispatch & Customer Service Representative to join our team at Ozinga. As a key member of our operations team, you will be responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.

Key Responsibilities
  • Coordinate dispatching of company trucks and tendering of loads to outside trucking companies
  • Effectively communicate with customers to determine proper quantity, mix, delivery time, and job site location for each order
  • Enter customer orders accurately and completely into the dispatch system
  • Advise customers of any potential issues or concerns regarding product orders
  • Schedule mixer trucks to ensure maximum utilization and efficiency while meeting customer needs
  • Monitor mixer truck status to ensure customer satisfaction and maximum equipment and labor utilization
Requirements
  • High School Diploma or equivalent required
  • Minimum three years of work experience required, with construction or concrete industry experience preferred
  • Knowledge of geographic area where dispatching is strongly preferred
  • Ability to read, write, speak, and understand English
  • Ability to read and interpret maps and directions
  • Effective oral and written communication skills
Working Conditions
  • Professional environment within a climate-controlled office environment
  • Extended eye exposure to CRT screen
  • Long hours may be required as business deems necessary
  • Possible early morning start times according to the season or weather demands

Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.



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