Customer Service and Dispatch Coordinator

3 weeks ago


Franklin, Wisconsin, United States Ozinga Full time
Job Summary

We are seeking a highly skilled and organized Customer Service and Dispatch Coordinator to join our team at Ozinga. As a key member of our operations team, you will be responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service by effectively communicating with customers to determine their needs and preferences.
  • Dispatching: Schedule mixer trucks to ensure maximum utilization and efficiency, while meeting the needs and expectations of customers.
  • Communication: Communicate regularly with mixer drivers, plant managers, production managers, and operations manager to avoid or address issues, concerns, or problems.
  • Logistics: Monitor mixer truck status to ensure customer satisfaction and maximum equipment and labor utilization.
  • Regulatory Compliance: Ensure drivers are in compliance with local, state, and federal DOT guidelines and regulations.
Requirements:
  • Education: High School Diploma or equivalent required.
  • Experience: Minimum three years of work experience required, with construction or concrete industry experience preferred.
  • Skills: Demonstrated ability to work with basic mathematics, effective oral and written communication skills, ability to handle multiple competing tasks, and ability to work independently and with minimal supervision.
Working Conditions:

This is a professional environment within a climate-controlled office environment. Extended eye exposure to CRT screen, long hours may be required as business deems necessary, and possible early morning start times according to the season or weather demands.

Physical Requirements:

Extensive radio and phone communication, extended periods of sitting in chair, occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.



  • Franklin, Wisconsin, United States Ozinga Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Dispatch & Customer Service Representative. This role is responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.Key ResponsibilitiesCommunicate effectively with customers to...


  • Franklin, Wisconsin, United States Ozinga Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Dispatch & Customer Service Representative. This role is responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.Key ResponsibilitiesCommunicate effectively with customers to...


  • Franklin, Wisconsin, United States Ozinga Full time

    Job SummaryWe are seeking a highly skilled and organized Dispatch & Customer Service Representative to join our team at Ozinga. As a key member of our operations team, you will be responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.Key ResponsibilitiesCoordinate...


  • Franklin, Wisconsin, United States Ozinga Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Concrete Dispatch Coordinator to join our team at Ozinga. As a key member of our operations team, you will be responsible for coordinating the timely delivery of concrete from plant locations to job sites, ensuring maximum efficiency and customer satisfaction.Key ResponsibilitiesCustomer...


  • Franklin, Wisconsin, United States Innovative Health and Fitness Full time

    Front Desk Attendant Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Attendant at Innovative Health and Fitness. As the first point of contact for our members, you will be responsible for providing exceptional service and ensuring a positive experience for all who visit our facility.Key...


  • Franklin, Wisconsin, United States Tandym Group Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Tandym Group. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide accurate and timely pricing and...


  • Franklin, Wisconsin, United States Gordon Food Service Full time

    Join Our Team as a Part Time Store AssociateGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, and more. We are seeking a Part Time Store Associate to join our team at our retail division.About the RoleAs a Part Time Store Associate, you will be responsible for providing...


  • Franklin, Wisconsin, United States Gordon Food Service Full time

    Join Our Team as a Part Time Store AssociateGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, and more. We are seeking a Part Time Store Associate to join our team at our retail division.About the RoleAs a Part Time Store Associate, you will be responsible for providing...


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    Job Title: Security Control Center OperatorAt Northwestern Mutual, we are committed to creating a safe and secure environment for our employees, guests, and assets. We are seeking a highly skilled and detail-oriented Security Control Center Operator to join our team.Job Summary:The Security Control Center Operator will serve as the primary point of contact...


  • Franklin, Wisconsin, United States Havas Formula Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team in Franklin, WI. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, processing loan applications, and promoting our financial services.Key ResponsibilitiesProvide outstanding customer service to our...


  • Franklin, Wisconsin, United States Tandym Group Full time

    A leading services organization, Tandym Group, is seeking a highly skilled Customer Service Representative to join their team.Key Responsibilities:Provide accurate and timely pricing and delivery information to clients.Verify customer information and set up new customer accounts efficiently.Process and verify the accuracy of orders, forms, and requests in a...


  • Franklin, Wisconsin, United States Havas Formula Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Check n Go/Allied Cash Advance in Franklin, WI. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, processing loan applications, and promoting our products to customers.Key ResponsibilitiesProvide...


  • Franklin, Wisconsin, United States Papa John's Pizza Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Papa John's Pizza team as a Team Member. As a Team Member, you will be responsible for delivering exceptional customer service and ensuring that our high standards of quality and cleanliness are met.Key Responsibilities:Take orders and prepare pizzas to orderOperate a...


  • Franklin, Wisconsin, United States ROC Ventures Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our Guest Services team at Luxe Golf Bays, LLC, a subsidiary of ROC Ventures. As a Guest Experience Associate, you will be the first point of contact for our patrons, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Greet guests and...


  • Franklin, Wisconsin, United States Boucher Group Full time

    Boucher Group is seeking a highly organized and detail-oriented individual to fill a full-time Cashier/Receptionist position. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining accurate records. Key responsibilities include: * Reviewing work orders for accuracy *...


  • Franklin, Wisconsin, United States Boucher Group Full time

    Boucher Group is seeking a highly organized and detail-oriented individual to fill a full-time Cashier/Receptionist position. The successful candidate will be responsible for managing cash handling and receipt payments, verifying totals of sales deposits, counter tickets, and repair orders, and providing excellent customer service. Additionally, the...


  • Franklin, Wisconsin, United States Culver's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Culver's. As a key member of our restaurant team, you will be responsible for providing exceptional guest service, ensuring that every guest who chooses Culver's leaves happy.Essential FunctionsProvide personalized and exceptional guest service,...


  • Franklin, Wisconsin, United States Thyssenkrupp Materials Processing Europe GmbH Full time

    **Job Summary**We are seeking a skilled Transportation Planner to join our team at Thyssenkrupp Materials Processing Europe GmbH. As a key member of our logistics team, you will be responsible for coordinating and planning transportation operations to ensure timely and efficient delivery of goods.**Key Responsibilities:**Coordinate with internal stakeholders...


  • Franklin, Wisconsin, United States Jobot Full time

    Job SummaryWe are seeking a highly skilled and experienced Warehouse Manager to oversee all warehouse operations, including inventory management, shipping, receiving, and safety protocols. The successful candidate will play a crucial role in maintaining the smooth operation of our warehouse, ensuring that our products are stored, handled, and dispatched...


  • Franklin, Wisconsin, United States Harrison Gray Search & Consulting Full time

    Job Title: Overhaul CoordinatorHarrison Gray Search & Consulting is seeking a highly skilled Overhaul Coordinator to join our team. As a key member of our operations team, you will be responsible for managing material procurement for Overhaul & Stock Keeping Package sales orders to ensure timely delivery.Key Responsibilities:Manage procurement activities to...