Environmental Client Relations Specialist
2 weeks ago
Position Overview
As an Environmental Customer Experience Specialist at Tradebe, you will act as a knowledgeable resource for both internal teams and external clients, responding to inquiries and offering expert advice on hazardous waste management practices. Success in this role requires building and nurturing relationships across various departments to ensure exceptional service delivery to our clients.
Primary Responsibilities
- Serve as a vital communication link between clients, potential customers, sales teams, and operational facilities.
- Manage customer inquiries, challenges, and feedback within your assigned territory.
- Collaborate closely with the Sales department to improve sales strategies and establish a robust support system for our clientele.
- Prepare and provide estimates for prospective waste streams.
- Develop and submit waste profiles for necessary approvals.
- Examine profiles and manifests to confirm adherence to DOT and RCRA regulations.
- Forward new customer contract pricing to the pricing department and adjust existing customer pricing as required.
- Work in conjunction with the transportation team to arrange and verify pickups and deliveries for clients.
Required Qualifications
- A minimum of five (5) years of experience in customer support related to industrial and hazardous waste.
- A Bachelor's degree in Environmental Science, Chemistry, Business Administration, Communication, or a related discipline is preferred; a high school diploma or equivalent is mandatory.
- Familiarity with RCRA regulations and experience in waste profiling are essential.
- Strong analytical and problem-solving abilities, particularly in dynamic environments.
- Demonstrated capacity to manage multiple tasks while maintaining a high level of attention to detail.
- Proficient in interpreting and applying operational documents, standard operating procedures, and waste manifests.
- A friendly, service-oriented attitude with a commitment to customer satisfaction.
Why Choose Tradebe?
- Competitive salary and comprehensive benefits package
- Assistance with student loan repayment
- Generous vacation and sick leave policies
- Medical, dental, and vision coverage (including telehealth options)
- 401k retirement plan with matching contributions
- Flexible spending accounts (FSA)
- Health savings accounts (HSA)
- Agency-funded basic life and AD&D insurance
- Opportunities for career advancement and professional development
- Leadership development programs
- A positive work environment and company culture
- And much more
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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