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Front Desk Coordinator
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.
Key Responsibilities- Provide Excellent Patient Care
- Greet members and patients upon arrival and check them in for their appointments
- Answer phone calls and respond to patient inquiries in a timely and professional manner
- Assist with scheduling appointments and managing patient flow
- Sales and Marketing
- Engage with patients to promote our wellness services and membership options
- Upsell and cross-sell services to increase revenue and meet sales goals
- Administrative Tasks
- Manage patient records and maintain accurate and up-to-date information
- Process payments and handle customer transactions
- Perform other administrative tasks as needed
- Team Collaboration
- Work closely with the chiropractic team to ensure seamless patient care
- Communicate effectively with team members to resolve patient issues and concerns
- Education and Experience
- High school diploma or equivalent required
- Previous customer service or sales experience preferred
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic computer skills and knowledge of point-of-sale systems
- Competitive Pay and Benefits
- Hourly wage range: $18-$19/hour
- Opportunities for Advancement
- Chance to grow and develop your career in a dynamic and supportive environment
About The Joint Chiropractic
The Joint Corp. is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to delivering exceptional patient experiences and building strong relationships with our members and patients.